Payment 

Safe, Fast & Hassle-Free Transactions at 11xPlay

One of the most important aspects of any online platform is how it handles payments. At 11xPlay, we’ve created a smooth, secure, and user-friendly payment system that ensures you can focus on what really matters—enjoying your games. Whether you're adding money to your account or withdrawing your winnings, our platform supports reliable and swift transactions every time.

We understand the importance of trust when it comes to handling money online. That’s why 11xPlay partners with reputed payment gateways and uses top-tier security protocols to safeguard every transaction. We offer a wide range of payment methods, simple processes, and complete transparency to provide a worry-free experience for all our users.

Payment Philosophy: Simple. Secure. Swift.

Our payment process is guided by three core principles:

• Simplicity: All our payment options are easy to use, even for first-time users. Whether you’re using UPI or bank transfer, you’ll find step-by-step guidance to complete your transaction quickly.
  
  

• Security: Every transaction is protected with high-end encryption, multi-factor authentication, and compliance with payment regulations.
  
  

• Speed: Deposits are nearly instant, and withdrawals are processed promptly. We know your time is valuable.
  
  

Accepted Payment Methods

To make the experience seamless for all users, 11xPlay accepts a wide range of payment options that are widely used and trusted across India.

UPI (Unified Payments Interface)

UPI is one of the most popular payment methods on 11xPlay due to its simplicity and instant confirmation. Users can make deposits using apps like Google Pay, PhonePe, Paytm, BHIM, and more.

Bank Transfers

Traditional yet highly reliable, bank transfers are supported for both deposits and withdrawals. Our system ensures accurate transaction tracking and fast processing.

IMPS/NEFT

We also support IMPS and NEFT for users who prefer conventional banking channels. These methods are useful for higher amounts or scheduled payments.

Wallets

Digital wallets such as Paytm Wallet, PhonePe Wallet, and others can be used for instant deposits. These methods are especially convenient for mobile users.

Crypto (Optional Feature)

For tech-savvy users, we are gradually rolling out cryptocurrency support for select regions. It’s another step toward expanding our payment options.

Minimum and Maximum Limits

To maintain smooth operations, we have set clear minimum and maximum transaction limits:

• Minimum Deposit: ₹100 (depending on the payment method)
  
  

• Minimum Withdrawal: ₹200
  
  

• Maximum Deposit/Withdrawal per day: Varies by user status and payment option
  
  

You’ll find the most up-to-date limits clearly mentioned in your wallet section. We aim to keep these limits reasonable and flexible based on your activity.

Transaction History and Transparency

Your entire transaction history is available within your 11xPlay profile under the “Transaction” or “Payment History” tab. You can:

• Track past deposits and withdrawals
  
  

• View pending transactions
  
  

• Download receipts for your records
  
  

We believe in complete transparency. That’s why every payment activity is recorded and accessible to you in real time.

Verification & KYC

To protect your funds and comply with regulations, certain withdrawal requests may require basic identity verification:

• PAN card or Aadhaar for identity
  
  

• Bank account details for withdrawals
  
  

• Mobile number verification
  
  

Our verification process is quick and secure. Most users only need to do it once, and it helps us ensure your account remains protected from unauthorized access.

Refunds and Failed Transactions

Sometimes, a payment may not go through or may be delayed due to issues from the bank or payment gateway. In such cases:

• Your money is never lost. Failed payments are automatically refunded to the source account.
  
  

• Refunds usually take 1–3 business days, depending on your payment provider.
  
  

• You can contact our support team anytime if a transaction remains unresolved.
  
  

We monitor transactions continuously and work with payment partners to ensure such incidents are rare and resolved quickly.

Security Practices

We use advanced technology and protocols to ensure your payments are always secure:

• SSL encryption for all payment pages
  
  

• Two-factor authentication (2FA) for added safety
  
  

• Regular audits to prevent fraud and misuse
  
  

• Bank-grade firewalls and compliance with financial regulations
  
  

At 11xPlay, your money is in safe hands

Need Help? We’re Here

Have a payment issue? Our dedicated support team is ready to assist you. You can reach out through:

• Live Chat on the website
  
  

• Email support
  
  

• In-app messaging system
  
  

Whether it’s a delayed deposit, a failed withdrawal, or any payment-related question, we’ll guide you every step of the way. Your satisfaction is our top priority.

Why Our Payment System Stands Out

• Wide range of trusted payment options
  
  

• Fast deposits and withdrawals
  
  

• User-friendly transaction interface
  
  

• No hidden charges
  
  

• Complete control over your funds
  
  

• Real-time support and assistance
  
  

Our system is designed for convenience, built with care, and backed by a team that values your trust.

Conclusion – Play Without Payment Worries

11xPlay offers more than just entertainment—we offer a reliable, secure, and user-first financial experience. Whether you’re adding funds to get started or withdrawing your well-earned rewards, our platform ensures the journey is as smooth as the games themselves.

Get started today and enjoy seamless payment processing on India’s trusted gaming platform.