Manulife Financial

Group Benefits for employees of Genesis Hospitality and affiliated properties

Check out the plan member site where all your benefits information is just a click away!

The Plan Member Secure Site gives you easy access to all your Group Benefits information including:

  • The ability to receive your claims payments up to 70% faster with Direct Deposit

  • At-a-glance view of your coverage information

  • A quick view of the status of your five most recent claims plus a detailed historical view of your claims history and the ability to sort your claims by type (e.g. Status, Statement Date)

  • Quick access to forms and brochures

  • The ability to print a Benefits Card from anywhere in the world as long as you have internet access.

ASK A QUESTION

Asking a question has never been this easy. Send an e-mail at your convenience. Choose Questions in the top navigation, then Send a note under Email us. You even get to choose how and where the Customer Service Representative contacts you with an answer.

GETTING STARTED

Depending on your plan, you may automatically receive your activation key within a week of returning your completed benefit kit. If so, follow the steps in the letter to register and activate your Internet account. If you have not received a letter within a week of your benefit kit, follow the Getting Started steps to obtain your personal activation key by mail.

1. You'll need your plan contract number and your plan member certificate which can be found on either your claim statement or on your benefits card. If you don't have these, contact your manager.

2. Go to www.manulife.ca, hover over the sign in button located at the top of the screen, and select Plan member under Group benefits from the drop down menu.

3. Fill in all the information on the registration page. Be sure to enter your email address so you will be able to take advantage of the electronic notification feature.

HEALTH INFORMATION AT YOUR FINGERTIPS

Health eLinks® gives you practical advice on health matters as well as reliable information you can use to maintain or improve your health. Health eLinks® includes features like:

  • a health library with a searchable drug database;

  • a health risk assessment to help you identify potential health risks;

  • the ability to create a personal health improvement program.

SAFE AND SECURE

All your personal information, such as your banking information, is always retrieved from Manulife’s secure system network. There is no way for the general public to access your personal information from our website.