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Technology Tickets and Asset Management
Technology Tickets and Asset Management
Sometimes things can go wrong with technology. Other times, a helping hand is needed. The VCUSD Technology Department is a knowledgeable group here to help staff and students make the most of the technology at hand. To help keep requests organized and prioritized, we use Incident IQ.
How to Submit a Ticket
How to Submit a Ticket
View the tutorial on the left for an example on how to submit a ticket
To get to Incident IQ:
Select the IIQ app in VCUSD Link (Classlink)
Go to the Staff Resources page on the district website
Tutorials for Agents:
Tutorials for Agents:
Some users at schools have permissions within IIQ to help manage assets. This role is known as an Agent.
Assign/Unassign an Asset
Move an Asset Within School
Transfer an Asset to Another School
Remove an Asset from School
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