Navigating the digital world can feel overwhelming, especially when your inbox is flooded with unwanted emails. This guide is designed to help users with all levels of technical skill learn how to identify and protect themselves from spam and phishing attempts.
Are you suddenly receiving messages saying:
🚨 Your computer is infected!
🦠 Viruses have been detected!
⚠️ Your antivirus has expired!
🔒 Your computer is at risk!
💳 Renew your antivirus protection now!
Don't panic — and don't click the notification.
In many cases, your computer does not actually have a virus. These messages may be fake notifications coming from a website that was accidentally given permission to send alerts through Google Chrome.
Google Chrome allows websites to ask permission to send notifications.
You may have seen a message while visiting a website asking:
"Allow this site to send notifications?"
If Allow is selected, that website can begin sending notifications to your computer — even after you've left the website.
Unfortunately, some websites abuse this feature.
They may send frightening messages designed to look like legitimate Windows, antivirus, McAfee, Norton, or Google security warnings.
The goal is usually to scare you into clicking the notification.
If you receive one of these suspicious notifications:
Do not click it.
Avoid clicking buttons such as:
Scan Now
Remove Virus
Renew Protection
Fix Now
Clean Computer
Download
Allow
Clicking the notification may take you to another suspicious website or attempt to convince you to download unwanted software or provide personal information.
In the example provided on the right you can see that the pop-ups are coming from Google Chrome. Now that we've identified that, let's remove the website's permission to send notifications.
Click the three dots ⋮ in the upper-right corner.
Select: Settings
On the left side, select:
Privacy and security
Then select:
Site settings
Under Permissions, select:
Notifications
Scroll through the websites that have permission to send notifications.
Look for websites you:
Don't recognize
Don't remember approving
No longer use
Don't trust
Select the suspicious website and change its notification permission to:
Block
If Chrome provides an option to Remove the permission entirely, you can use that as well.
Once the permission has been removed or blocked, the website should no longer be able to send those notifications.
While you're here, it's also a good idea to let Chrome check for other potential security issues.
Go to:
Chrome → Settings → Privacy and security → Safety Check
Select:
Go to Safety Check
Chrome can check for potentially unwanted notifications, harmful extensions, security updates, and other settings that may need your attention.
Seeing one of these messages doesn't automatically mean your computer has been infected.
The notification itself may simply be a website abusing Chrome's notification system.
However, if you clicked the notification, downloaded something, entered your password, or provided personal information, please contact the Technology Department.
We can take a closer look and make sure your computer and account are secure.
When a website asks:
"Allow notifications?"
Stop and ask yourself:
Does this website actually need to send me notifications?
If you're unsure, select Block or Don't allow.
A news website, calendar, or other trusted service may have a legitimate reason to send notifications.
A random website probably doesn't.
You don't need to click "Allow" just because a website asks you to.
If a website tells you that you must click Allow to continue, watch a video, prove you're human, download a file, or access the website, treat that request with caution.
If you've removed the suspicious notification permissions but continue receiving strange advertisements, redirects, warnings, or pop-ups:
➡️ Request a Technology Specialist
We'll be happy to take a closer look and make sure everything is working safely.