Chromebook doesn't have a Wi-Fi connection

If your Chromebook isn’t connecting to the internet, don’t worry — it’s usually a quick fix. Classrooms can sometimes have brief Wi-Fi drops, or the Chromebook may not automatically reconnect to the correct network.

Here’s what to try.

💬Pro Tip: If the Wi-Fi list shows no networks at all, the Chromebook’s Wi-Fi card may have crashed — a full Refresh + Power reboot usually restores it.

1️⃣ Open the Wi-Fi Menu

Click the Wi-Fi icon in the bottom-right corner of the Chromebook (next to the clock).
In the pop-up panel, click the Network section to view available Wi-Fi networks.

2️⃣ Connect to the Correct Network

When the list of available networks appears:

Select VUSD-GUEST
Enter the password:
9876543210
Wait a few seconds for the device to connect.

After it successfully connects to VUSD-GUEST, the Chromebook will typically auto-reconnect to CW2018, which is the Chromebook’s primary district Wi-Fi network.

⚠️ FYI: “Forget This Network” Can Disable Wi-Fi

In some cases, students may intentionally or accidentally select “Forget this network” on their Chromebook. When this happens, the device removes its connection to CW2018, the primary district Wi-Fi network.

Because Chromebooks rely on domain-managed networks, forgetting CW2018 can leave the device unable to reconnect on its own, making it appear unusable or “broken.”

💬Pro Tip: Students sometimes accidentally turn on Airplane Mode using keyboard shortcuts. Make sure the Wi-Fi icon isn’t crossed out.

💬Pro Tip: VUSD-GUEST is only a temporary fallback — Chromebooks should normally remain on CW2018.

If you suspect this has happened: