International SOS
for international travel only
Rest assured that whenever you travel internationally USF has a 24/7 resource on call, online and even on the ground to help with any medical, security and logistical questions, concerns and situations that may arise. So if you need a medical referral, lose your medication, seek pre-travel advice or experience a medical or security crisis, USF has a fully integrated program in place so you receive the care and expertise that you need, whenever and wherever you need it.
USF partners with International SOS, the leading medical assistance, international healthcare and security assistance company. Travel security services are provided by a joint venture of International SOS and Control Risks, the world's leading security risk management firm.
Take advantage of this powerful resource by calling an International SOS assistance center, which has physicians, multilingual coordinators, operations managers, logistics support personnel and medical and security professionals on hand to speak with you.
Also, prepare yourself by browsing through ISOS's various medical and security online tools and signing up for travel and health alerts.
Pre-Trip Planning
and Medical Advice
Learn how International SOS helps prepare you for your travel and provide you with 24/7 access to world-class medical and security services via their global network of Assistance Centers.
24/7 Access Assistance Services
One call to a 24/7 Assistance Centre will put you in touch with ISOS doctors, nurses, logistics coordinators and travel security teams.
Petty Crime
Be it loss of passport, replenish of medication or victim of petty crime, ISOS Assistance Centers are on hand 24/7 to help you with the big and small emergencies that can take you by surprise.
Click Subscriber Login and then enter membership #: 11BCAS665075. You must use your USF email to register as it will identify you as a covered participant.
Select location (country) and read overview on security, medical and travel risks
HIGHLY RECOMMENDED: Download the free ISOS Assistance App to your mobile device and read Quick User Guide. Note: You must use your USF email to register as it will identify you as a covered participant:
One-click dialing to the closest International SOS Assistance Center
Mobile-friendly medical and travel security information
The latest medical and travel security alerts
Contact ISOS for assistance to help you make more informed travel decisions based on their online medical and security reports and country travel risks guides.
ISOS Membership card (PDF) - in addition to the ISOS app USF travelers will be provided a physical ISOS card to carry with them when traveling abroad
Important Advisory:
You are advised to maintain your personal U.S. based health insurance when traveling abroad. In the event of a major accident or serious illness that requires follow up care upon returning home to the U.S. you will have your health insurance in place to provide the medical care you need such as prescription refills, physical therapy or additional surgery.
ISOS is not health insurance as it does not provide for routine care or for any follow up medical care required upon returning home to the U.S.
NOTE LIMITATION IN COVERAGE:
ISOS is meant for approved university related activities only and does not extend to personal vacation.
Student travelers returning to their home country are advised that ISOS coverage for emergency medical services will not be extended.
ISOS is does not include lost baggage or trip cancellation/interruption coverage. These benefits are available through the airlines or travel agencies. Trip Cancellation Protection plans must typically be purchased within 10 - 21 days of making your initial trip payment. For quotes or to purchase a Trip Cancellation Protection Plan you may use a provider of your choice. One option can be found at InsureMyTrip or call 1-877-266-0741.
ISOS does not provide coverage for COVID-19 tests or expenses related to quarantine or isolation including meals and hotel stays if in the event of positive COVID-19 test result.