Prompt
We will fix flat tires same day within business hours, and we guarantee your repair will be finished within 5 business days. This time frame guarantee does not apply to complete overhauls, powder-coating frames, or repairs which require special-order parts.
Reliable
All repairs are guaranteed to last. Except for flat tires, if any repair fails within 90 days, we will fix it again free of charge
We offer a one-year warranty on complete overhauls, and on any complete system overhaul (e.g., the brake system: brake levers, calipers, cable, housing, and shoes).
Safe and comprehensive
While doing each repair, we thoroughly check each bike for safety of steering, stopping and security, and will notify the owner of any issues that are discovered. A completed checklist is available upon request upon bike pick-up.
1 year warranty parts and workmanship on our bikes, and overhauls.*
The warranty includes minor adjustments for free: brake adjustments, shifting adjustments, wheel truing, drivetrain lubrication, and tire inflation.
This warranty does NOT include flat tires, and normal wear and tear of tires, brake pads, chain, gears, and pedals.
*This warranty does NOT include:
Damage due to improper or neglected routine maintenance,
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold,
Removal of components, parts, or accessories originally intended for or compatible with the bicycles as sold,
Damage or failure due to accident, misuse, or abuse,
Theft of bicycle.
90 day warranty on all repairs.
We are very grateful for your donation, but it is not tax-deductible.
A non-refundable deposit 50% of parts and labor is required.
Deposit of 33%
Purchase must be paid in full in 90 days, ⅓ of the price each month.
No lay-away charge if you pay in full by 90 days.
We will try our best to contact you if you haven’t paid for more than a month. Please keep in touch with us, especially if your phone number has changed or your phone is off.
If more than 90 days go by since you have paid and we haven’t had contact with each other, you will lose your deposit and other payments.
We will try to contact you when the repair is done.
Free storage for 30 days after repair is complete.
After 30 days, we will add $1/day to your repair bill.
When the repair bill + storage fees = the value of the bike, we will sell the bike to offset our costs.
Bikes left over 60 days will be forfeited.
If you buy a bike from us and return it in good condition, we will buy it back according the schedule below:
Time owned Buy-back % of original cost
0-7 days 90%
8-30 days 80%
31-60 days 70%
61-120 days 60%
121-240 days (& all kid's bikes) 50%
241 days-1 year 40%
>1 year 30%
If you decide to buy a more expensive bike within a month after buying a cheaper one from us, we will buy back your original bike according to the above schedule down to 50%.
We do not store or sell data from our website.
Test ride any bike of interest by leaving ID with a sales associate.