Our team hosted a series of surveys, focus group discussions, and data analysis techniques to determine their impact on the following outcome measures:

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• Primary Care Benefit Utilization

• Out-of-Pocket Expenses

• Patient Satisfaction

• Healthcare Worker Knowledge

• Healthcare Worker Satisfaction 

• Electronic Record Satisfaction 

• Quality of Care

• Primary Care Cost

• Administrative Efficiency 

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PPCS simultaneously monitored the progress of these outcomes across strategies. An integrated monitoring approach allowed us to holistically understand the primary care experience. It gave us the opportunity to offer solutions tailored to the needs of our partner communities. Read more on our strategies to know about the key findings related to these outcomes.