Course Duration: 8 hours
Type of Training: Technical
Target Competency: Technical
Sustainable Development Goal: Quality Education
Number of Modules: 8
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Course Description
Through this training, learn to clearly and purposefully convey a message, organize thoughts, create effective content, and use persuasive writing to foster a positive working relationship. Also covered are the essentials of communication and the right tools to build and deliver any message effectively.
Performance Objectives
To identify the principles of written communication;
To understand the formality in written communication and adaptation and selection of words;
To identify the forms of business messages; and
To assess the proper usage of directness in good news and neutral messages, and indirectness in bad news messages
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