Embedded Files
Compassion has the power to establish positive work environments, increase collaboration, and improve patient outcomes through its positive impact on interpersonal relationships.
"Collaboration without compassion may result in technically correct but depersonalized care that fails to meet the unique emotional and psychosocial needs of all involved" (Lown et al., 2016).
Compassion In The Workplace
Compassion In The Workplace
Improved Communication
Being present and actively engaging in conversation demonstrates a commitment to understanding others, establishes a stronger rapport between individuals, shows willingness to collaborate, and creates a more inclusive environment.
Enhanced Conflict Resolution
Compassion driven communication allows for more approachable and collaborative discussions through kindness and a mutual understanding of shared goals.
Active Listening
A compassionate listener demonstrates genuine care, support, and respect for the speaker to develop a mutual connection and foster more open and honest discussions.
Maintain Work-Life Balance
Compassion in the workplace can increase job satisfaction, reduce environmental strains, and increase motivation through the establishment of a more empathetic environment.
Compassion Between A Provider and Their Patient
Compassion Between A Provider and Their Patient
"Compassionate health care measurably improves physical and psychological patient outcomes, increases patient adherence, improves health care quality and safety, increases financial margins, and prevents physician burnout" (Inês Laíns et al.).
"Compassionate health care measurably improves physical and psychological patient outcomes, increases patient adherence, improves health care quality and safety, increases financial margins, and prevents physician burnout" (Inês Laíns et al.).
Compassionate Patient-Provider relationships are built on trust
Trust is achieved through open communication and collaboration. These factors help personalize care in a manner that helps the patient feel seen and understood. When a patient feels cared for, they will have reduced stress/anxiety, improved health outcomes, and demonstrate a stronger adherence to treatment recommendations. Improved personalized care diminishes the probability of medical error as honest dialogue leads to more accurate treatments.
ADDITIONAL RESOURCES:
"The American Association of Critical-Care Nurses' six essential standards provide evidence-based guidelines for success" (AACN).
"A collection of materials that could help prospective communities in their development and effective collaboration, so that they are adequately prepared to take on health care challenges" (FDA).
References
AACN. “Healthy Work Environments.” American Association of Critical-Care Nurses, 2019, www.aacn.org/nursing-excellence/healthy-work-environments.
“Collaborative Communities: Addressing Health Care Challenges Together.” FDA, 3 Aug. 2021, www.fda.gov/about-fda/cdrh-strategic-priorities-and-updates/collaborative-communities-addressing-health-care-challenges-together.
Inês Laíns, et al. “Compassionomics: The Science and Practice of Caring.” American Journal of Ophthalmology, vol. 259, 1 Mar. 2024, pp. 15–24, https://doi.org/10.1016/j.ajo.2023.10.006.
Lown, Beth A., et al. “Integrating Compassionate, Collaborative Care (the “Triple C”) into Health Professional Education to Advance the Triple Aim of Health Care.” Academic Medicine, vol. 91, no. 3, Mar. 2016, pp. 310–316, bucksbauminstitute.uchicago.edu/library/images/Lown-McIntosh-Gaines-McGuinn-Hatem.pdf, https://doi.org/10.1097/acm.0000000000001077. Accessed 18 Aug. 2019.
Page updated
Report abuse