Although this is a great starting point to understand what legal employers expect, there may be some tricky work scenarios not covered here. So, be sure to connect with your Career Counselor during the summer with any on-the-job questions!
Arrive to work on time and clarify expectations about your working hours and communication methods (phone, email, Microsoft teams) at the outset of your position
Respect busy schedules and show a willingness to plan around others’ availabilities
Meet all deadlines – if you need more time to complete an assignment or need assistance, ask well in advance
Do not take excessive breaks or leave early without permission from a supervisor
Work pleasantly and effectively with everyone, from higher-ups to support staff to fellow interns
Make sure submitted work is polished, even if it is a draft, and attribute and cite properly
Don’t overpromise and say yes to everything, know your limitations
Consider using the same time management tools you use for law school (planner, Google calendar, etc.)
Prioritize urgent matters
Write down your assignments and repeat back your understanding of the assignment
Use other co-workers as a resource (“X gave me this assignment. Do you know what they are usually looking for?”)
Asking Questions
Listen carefully to understand assignments and ask clarification questions at the outset:
Who is it for
The type and length expected (e.g. formal legal memo or email; bullet points or full paragraphs)
Any underlying facts or client/case history, or where you can find information
Ask for examples
If it has a hard deadline and must be finished by the date given
Ask follow up questions as necessary, consolidate all questions into a single email or meeting when possible
Email Etiquette
Make sure emails do not contain typos
Use formal greetings (e.g. Dear Ms./Mr./Mx./Attorney/Prof. Jones)
Address subsequent emails by whatever name is provided in a response
Include all relevant recipients in a single email
Work Conversations
Thank others in the office who take the time to answer questions or give feedback
Speak positively about co-workers, supervisors, support staff, and the office mission as a whole
Avoid complaining about the work
Accept assignments eagerly with a willingness to learn and contribute
Check in during projects to confirm direction of work
Review bios and reach out to showcase interest (“I’d love to hear more about…”)
Explore available resources
Take ownership of mistakes and avoid repeating them
Request feedback to help in your professional development
Red-lining documents is an opportunity to understand and learn – ask to see the final version
Give yourself grace and be kind to yourself
Introduce yourself and get to know your co-workers
Build relationships and invite others to lunch/coffee
Prepare for these conversations by researching the attorney's practice area and law school as well as finding common interests (i.e. owning a dog)
Participate in extracurricular activities and employer social events
Learn about the office’s dress standards from the Human Resources Department or internship coordinator, or from a past student intern who has worked in that office
In the absence of any other information, wear business attire the first day with comfortable shoes in case you walk more than you expect
If you are attending court, wear a suit or have one available at the office
Maintain personal hygiene
Google yourself
Create and maintain a LinkedIn profile
Remove inappropriate content and assume employers can access your online information, even if hidden behind privacy settings
Do not post anything about your employer, job, co-workers, clients, witnesses, etc.
Connect with permanent staff, supervisor and/or hiring contacts via LinkedIn if their consent is given