Research

works in Progress

Algorithm as Boss or Coworker? Randomized Field Experiment on Algorithmic Control and Collaboration in Gig Platform, with Nakyung Kyung, Sojung Yoon, and Yeonseo Kim, R&R at Management Science.

Does Face Payment Affect Users' Purchase Behavior? Evidence from a Natural Experiment, with Yuxin Geng, Gen Li and Jing Wang, R&R at Management Science.
Can Robots Replace Humans? Field Evidence from the Use of AI Humanoid Service Robots in Retail Setting, with Nakyung Kyung and Yunyoung Hur.
Generative AI Search on Content Creation Platform: Evidence from a Large-Scale Field Experiment, with Hongxian Huang, Jinglong Zhang, and Anindya Ghose.
Policing the Police: Examining the Role of News Reports on Racially-Biased Policing, with Uttara Ananthakrishnan, Xinyu Fu, and Yicheng Song.
Crowdfunding and Transformational Entrepreneurship: Evidence from A Cross-Country Quasi-Experiment, with Sandy Yu and Ding Yi.
The Role of Provider Interest in the Sharing Economy, with Zhijie Lin, Xiaowei Zhang, and Jing Wang

Chan, J., and Ghose, A. 2014. Internet’s Dirty Secret: Assessing the Impact of Online Intermediaries on HIV Transmission, MIS Quarterly, (38:4), pp.955-975.

Chan, J., Ghose, A., and Seamans, R. 2016. The Internet and Racial Hate Crime: Offline Spillovers from Online Access, MIS Quarterly, (40:2), pp.381-403.

Cited in the 2023 Economic Report of the President (Biden-Harris administration)

Xu, K., Chan, J., Ghose, A., and Han, S. 2017. The Battle of Channels: The Impact of Tablets on Digital Commerce, Management Science, (63:5), pp. 1469-1492.

Chan, J. and Wang, J. 2017. Hiring Preferences in Online Labor Markets: Evidence of a Female Hiring Bias, Management Science, (64:7), pp. 2973-3468.

Chan, J., Mojumder, P., and Ghose, A. 2019. The Digital Sin City: An Empirical Study of Craigslist’s Impact on Prostitution Trends, Information Systems Research, (30:1), pp. 219-238.
Burtch, G. and Chan, J. 2019. Investigating the Relationship Between Medical Crowdfunding and Personal Bankruptcy in the United States: Evidence of A Digital Divide, MIS Quarterly, (43:1), pp. 237-262.

Gu, Z., Bapna, R, Chan, J, and Gupta, A. 2022. Measuring the Impact of Crowdsourcing on User Engagement: A Randomized Field Experiment, Management Science, (68:2), pp. 1297-1329.

Chan, J, Kim, J.H., and Wagman, L. State versus Federal Wiretap Orders: A Look at the Data. International Review of Law & Economics, (70), pp. 106064.
Chan, J., Huang, Z., Liu, D., and Cai, Z. (2023). Better to Give than to Receive: Impact of Donation-based Contribution Scheme on Crowdfunding Outcomes of Reward-based Campaigns, Information Systems Research, (35:1), pp. 272-293.
Chan, J., He, S, Qiao, D., and Whinston, A. (2023). Shedding Light on the Dark: The Impact of Legal Enforcement on Darknet Transactions, Information Systems Research, (35:1), 145-164.
Kyung, N., Chan, J., Lim, S., and Lee, B. (2023). Contextual Targeting in mHealth Apps: Harnessing Weather Information and Message Framing to Increase Physical Activity, Information Systems Research, (35:3), 1034-1051.
Babar, Y., Chan, J., and Choi, B. (2024). “Run Forrest Run!”: Measuring the Impact of App-Enabled Social and Performance Feedback on Running Performance, with Yash Babar and Ben Choi, Productions and Operations Management Journal, (33:7), 1612-1631.

Chen, Z., and Chan, J. (2024). Large Language Model in Creative Work: The Role of Collaboration Modality and User Expertise, Management Science, (70:12), 9101-9117.

Chen, Z, and Chan, J. (2026). Less is Not Always More: The Impact of Block Intensity and Immediacy of Social Media Blockers on Work Time, Information Systems Research, forthcoming.

Chan, J., Mo. J., Nian, T., and Zhang, N. (2026). Contest or Contract: Assessing the Effectiveness of Contests in Online Labor Markets, Management Science, forthcoming.
Jeong, C., Leng, Y., Guo, Y., and Chan, J. (2026). Dynamic Latent-State Centrality for Enterprise Social Media: Predicting Sales Performance from Multiplex Communication, Information Systems Research, conditionally accepted.

Pre-doctoral Publications

Chan, J., Jiang, Z., and Tan, B.C.Y. (2010). “Understanding Online Interruption-Based Advertising: Impact of Exposure Timing, Advertising Intent and Brand Image,” IEEE Transactions on Engineering Management, 57(3), pp. 365-379.
Jiang, Z., Chan, J.C.F., Tan, B.C.Y., and Chua, W.S. (2010). “Effects of Website Interactivity on Consumer Involvement and Purchase Intention,” Journal of Association of Information Systems, 11(1), Article 1.

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