Access Troubleshooting

If you're having trouble accessing a U-M Google internal website, try following these steps.

1. Go to google. com. and click on the blue Sign In box in the upper right corner of the page. (If you have logged in to Google on the same computer, a list of accounts you have used will appear. Click on your umich.edu address and you will be signed in to Google. If there are other Google email addresses in the list (for example, your personal gmail address or one you have used for volunteer work), these will not work to sign in to a U-M website, and you will need to choose the Use another account icon at the bottom of the list. You'll then see the Google Sign In box.)
2. Enter your umich.edu email address into the Sign In box then click the blue Next button. Note: Your umich.edu email address is the same as your med.umich.edu email address without the "med". Please note: Your med.umich.edu email address will not work to sign into Google. You must use the umich.edu version.
3. Enter your uniqname and Level One password into the boxes on the U-M login page and then click Log In. You will then be logged in to Google, and you'll see the main Google landing page with an icon representing your name in the upper right corner where the Sign In box was. You may switch between Google accounts if you have more than one by clicking on this icon.