Ideation & Prioritization
Discovery & Design
Implementation
PDSA & Adaptations
Evaluation
Expansion
Ideas welcomed from all stakeholders
Projects aligned with MPrOVE’s value mission
Opportunity size and feasibility assessed
Decisions made collaboratively
Root cause analysis and workflow mapping
Site readiness and local variation explored
Interventions co-designed with operational leaders and end users
Behavioral insights and implementation science tools applied
Local workflows finalized
Tools and communication materials created
Training and go-live support provided
Project team tracks launch progress and site feedback
Rapid-cycle testing of tools and workflows
Feedback loops drive quick changes
Barriers addressed with local input
Process data informs real-time refinements
Outcomes tracked using implementation and clinical data
Equity, cost, and feasibility reviewed
What worked (and didn’t) is documented
Lessons prepared for publication or internal learning
Expansion
Scalable practices prepared for broader use
Dissemination through dashboards, education, and publication
Internal spread across Michigan Medicine
External spread through grants, toolkits, and partnerships
The Michigan Plan for Appropriate Tailored Healthcare (MiPATH) is a tailored pregnancy care model that provides patients with options for medical care, education, and support during and after pregnancy. MiPATH has been launched across University of Michigan Health in 12 ambulatory sites from 4 divisions, however, various challenges to implementation and uptake have been noted (e.g., barriers to telemedicine, access to equipment for remote blood pressure monitoring). The focus of the project is to better understand the drivers of these implementation barriers and develop and test solutions to address them, in addition to developing a quantitative analysis plan to measure fidelity and successes of the program.
Alex Peahl, MD, MSc, MPrOVE Fellow & OB/GYN
Ashley Garrity, MPH, MPrOVE
Tony Cuttitta, MPH, MPrOVE
Improved uptake of MiPATH across U-M Health.
Ashley Garrity, MPH (ashleyna@med.umich.edu)
Discovery & Design
Over the last decade, University of Michigan Health has grown into a statewide network of care comprised of the hospitals and health centers of three primary entities (U-M Health Academic Medical Center, UM Health-Sparrow, and UM Health-West) in addition to several affiliate hospital systems across the state as well as joint ventures with other organizations.
The overarching goal of this work is to make the U-M Health vision of delivering the “right care in the right place” a reality for patients needing colorectal cancer care across Michigan by strategically implementing system-level interventions. The initial phase of this work has two primary aims:
To assess the quality of colorectal cancer care across the hospitals in the U-M Health Network using quantitative data from multiple data streams; and
To conduct a qualitative study with key stakeholders from across the three primary entities to understand and define barriers, facilitators, and priorities to inform interventions that optimize cancer care delivery quality, value, and access.
Calista Harbaugh, MD, MSc, MPrOVE Fellow & Colorectal Surgery
Lesly Dossett, MD, MPH, MPrOVE Co-Director & Surgery
Ashley Garrity, MPH, MPrOVE
Tony Cuttitta, MPH, MPrOVE
Claire Dickey, PhD, Center for Healthcare Outcomes & Policy
Sarah Bradley, PhD, MPH, Center for Healthcare Outcomes & Policy
Prioritized opportunities for optimizing cancer care delivery across the U-M Health Network.
Ashley Garrity, MPH (ashleyna@med.umich.edu)
Discovery & Design
This FCVC Innovation Challenge winning project is focused on improving the value of hypertension (HTN) referrals to the cardiology department by implementing a pre-appointment remote patient monitoring program. By bringing together partners from Cardiology, Patient Monitoring at Home (PMAH), and MPrOVE, we teamed up to solve the problem of long-wait times for patients to see a clinician to address their hypertension, as well as the lack of comprehensive, detailed data, for clinicians to make informed decisions on, to address hypertension concerns at the time of the appointment.
All eligible hypertension referrals undergo a 30-day monitoring period by PMAH, where patients are instructed to take their blood pressure at least once a day by a Bluetooth connected BP cuff (provided by PMAH), where the data is transmitted directly to the EHR. Nurses and APPs in the PMAH team directly monitor patient’s BP and have weekly virtual visits with patients to address concerns and make medication adjustments. After the initial 30-day period, patients are reassessed if their BP is controlled (<140/90), and if so, they are discharged from the program. If they are not controlled, they move on to the Cardiology Hypertension Clinic to undergo more rigorous evaluation and treatment.
Benefits of this program include:
Faster access to healthcare providers for addressing HTN concerns
More timely adjustments to hypertension treatments
Optimized cardiology referrals, ensuring patients receive appropriate care
Conversion of this service into a billable activity, which was not possible before
Matthew Konerman, MD, MS, Cardiology
Monika Leja, MD, Cardiology
Jeff Kullgren, MD, MPH, MPrOVE Faculty & Internal Medicine
Paul Schenk, MSN, RN, Cardiology
Val Mefford, MPH, MPrOVE
Ibrahim Khan, MD Candidate
Alexandra Geiger, MHSA, FCVC
Val Mefford, MPH (gavrilva@med.umich.edu)
Implementation
Restful sleep is a necessary yet often neglected part of medical care for hospitalized patients. Anecdotally, clinicians and patients report poor inpatient sleep conditions and outcomes, both nationally, and here at Michigan Medicine. There is a strong desire from Michigan Medicine health system leaders & clinicians to improve the inpatient sleeping experience. MPrOVE partnered with a team of clinicians to determine the drivers of poor patient sleep and develop an intervention to address those barriers.
Specifically, our team is working on:
Creating and piloting a patient-facing survey to rate patient sleep experience while in the hospital and identify interruptions to sleep
Interviewing key staff (providers, nursing, etc.) to understand medical interventions and the impact on sleep
Analyzing EHR data to quantify interruptions to sleep that patients typically experience
These learnings will culminate into an intervention that can be deployed in one pilot unit that will focus on prioritizing rest for the patient while maintaining patient safety.
Geoff Barnes, MD, MPrOVE Co-Director & Cardiology
Stephanie Taylor, MD, Internal Medicine
Jessica Wummel, MD, Internal Medicine
Ruby Marr, MD, Internal Medicine
Tony Cuttitta, MPH, MPrOVE
Val Mefford, MPH, MPrOVE
Kristen Hassett, MPH, MPrOVE
Val Mefford, MPH (gavrilva@med.umich.edu)
Implementation
The LVPT project seeks to reduce unnecessary preoperative testing for low-risk surgeries, aligning with long-standing recommendations from academic societies and clinical guidelines. Routine pre-op testing for these procedures contributes to wasteful spending, patient stress, and surgical delays without improving outcomes.
From 2022 to 2023, MPrOVE piloted a multi-component intervention within Michigan Medicine’s Minimally Invasive Surgery and Surgical Oncology divisions. This initiative combined evidence-based educational efforts and IT changes with strategic collaboration among key stakeholders—including the pre-op clinic, anesthesia, and surgical leadership—to improve adherence to clinical guidelines. The pilot yielded promising results, reducing unnecessary testing rates from 37% to 14% and increasing appropriateness of testing between both divisions.
Building upon the pilot’s success, MPrOVE launched an expansion in 2024, tailoring the intervention for additional surgical divisions within Michigan Medicine, starting with OB/GYN. By partnering with a surgeon champion, the team identified low-risk gynecologic procedures and refined intervention strategies. Moving forward, MPrOVE plans to implement the intervention within OB/GYN and continue exploring opportunities to expand across other surgical divisions, further advancing quality improvement efforts and reducing low-value care in the surgical sphere.
Lesly Dossett, MD, MPH, MPrOVE Co-Director & Surgery
Samira Rochotte, MPH, PMP, MPrOVE
Val Mefford, MPH, MPrOVE
Tony Cuttitta, MPH, MPrOVE
Wendy Benedict, MPrOVE
Nick Box, MPA, MPrOVE
Erin Kim, MD Candidate
Nabeel Obeid, MD, Surgery
Bernard Jiang, MD, Anesthesiology
Daniel Morgan, MD, OB/GYN & Urology
Jillian Etcubanez, PA-C, Pre-Operative Clinic
Shawna Lorch, MSA, CHES, Pre-Operative Clinic
Further Reduction in Unnecessary Testing: Expanding the intervention to OB/GYN and additional surgical divisions is expected to decrease the rate of unnecessary preoperative testing even further, leading to cost savings and improved resource utilization.
Enhanced Adherence to Clinical Guidelines: Increased alignment with evidence-based guidelines across more surgical divisions, ensuring that preoperative testing is performed only when clinically necessary.
Cost Savings and Waste Reduction: By eliminating low-value tests, the intervention is likely to reduce healthcare spending for both Michigan Medicine and patients, contributing to value-based care.
Improved Patient Experience: Reducing unnecessary testing minimizes patient burden, including stress, financial costs, and delays in surgical scheduling.
Sustained Culture of Quality Improvement: Strengthening collaboration among surgical teams, anesthesia, and pre-op clinics to create lasting practice changes and inform future QI initiatives.
Scalability and Institutional Policy Changes: Success in OB/GYN may provide a framework for broader adoption across Michigan Medicine and influence institutional policies related to preoperative testing.
Multicomponent Deimplementation Strategy to Reduce Low-Value Preoperative Testing
Overcoming Inertia: Provider Perspectives on De-Implementation Strategies in Preoperative Testing
Targets for De-Implementation of Unnecessary Testing Before Low-Risk Surgery: A Qualitative Study
Patterns and Determinants of Low-Value Preoperative Testing in Michigan
Samira Rochotte, MPH, PMP (issamira@med.umich.edu)
Expansion
Several organizations within Michigan—the Michigan Program on Value Enhancement (MPrOVE), the Michigan Value Collaborative (MVC), the Michigan Surgical Quality Collaborative (MSQC), and the Anesthesiology Performance Improvement and Reporting Exchange (ASPIRE)—have partnered to address unnecessary preoperative testing through a collaborative lens that includes data-driven approaches. While each organization has individual projects underway, these groups collaborate under the umbrella of RITE-Size to support de-implementation of low-value testing and develop resources for the benefit of their stakeholders.
Lesly Dossett, MD, MPH, MPrOVE Co-Director & Surgery
Hari Nathan, MD, PhD, Michigan Value Collaborative Director & Surgery
Dana Greene, Jr., MPH, MPrOVE
Valerie Mefford, MPH, MPrOVE
Jana Stewart, MS, MPH, Michigan Value Collaborative
Tony Cuttitta, MPH, MPrOVE
Michigan Surgical Quality Collaborative (MSQC)
Michigan Value Collaborative (MVC)
MPOG ASPIRE (Multicenter Perioperative Outcomes Group)
The RITE-Size initiative completed Aim 1 of its initiative in August of 2024. The initiative included 3 hospitals in Michigan focused on reducing pre-operative testing across three procedures, lumpectomy, hernia repairs, and cholecystectomy. The phase of the initiative focused on tracking the feasibility of implementing a multi-level, multi-component intervention. The three pilot sites successfully met the milestones of our initiative, and the results will inform Aim 2 of our initiative:
Site Visit
Data Review
Implementation Coaching
Consensus Process
Distribution of Strategy Components
Dana Greene, Jr., MPH (greenejr@med.umich.edu)
Implementation
Patients who are referred for surgery at Michigan Medicine have to be assigned a surgery site that is either at the University Hospital (UH) or at an Ambulatory Surgery Center (ASC). Physician Assistants (PAs) at the Preoperative Clinic have to manually review each case and assign a location; either UH or ASC; depending on the type of surgery and relative risk level of patient. Manually reviewing cases is time consuming and can create a barrier for scheduling the surgery in a timely manner.
MPrOVE built a predictive model that is designed to learn which location different patients and procedure types end up at based on historical cases and pre-op PA reviews in 2020-2021. Once implemented, it has the potential to organize each case into a category; the intention is this will streamline the review process and provided additional growth opportunity for optimization.
Pre-Op Clinic
Ambulatory Surgery
Nursing
Anesthesia
Tony Cuttitta, MPH (cuttitta@med.umich.edu)
Zahera Farhan, MPH (zfarhan@med.umich.edu)
Expansion
Patients who present to the emergency department (ED) with a pulmonary embolism (PE) can be safely discharged home if they are relatively low risk for other complications, yet most are still admitted despite the low value of admission. MPrOVE worked with ED leadership to provide a safe discharge pathway for patients and providers. This project aimed to increase the rate of low-risk discharges, expand the availability of hospital beds in the ED, and improve the patient experience.
There have been numerous studies, trials, meta-analyses, and guidelines demonstrating the safe outpatient management of low-risk PE. Per this literature, 20-50% of acute PE patients are candidates for discharge. However, only about 2% of Michigan Medicine PE patients are discharged from the ED. An internal case review and risk assessment of all PE patients in the ED revealed that at least 21% of these patients are very good candidates for discharge to home.
MPrOVE, in collaboration with ED clinical leaders and Health Information Technology & Services (HITS) staff, developed and implemented a safe discharge pathway specifically for low-risk patients with PE that includes:
Geoff Barnes, MD, MSc, MPrOVE Co-Director & Cardiology
Colin Greineder, MD, PhD, Emergency Medicine
Elizabeth Joyce, MD, Internal Medicine
Tony Cuttitta, MPH, MPrOVE
Val Mefford, MPH, MPrOVE
Roger Lupton, HITS
Stephanie Brooks, HITS
This low-risk PE discharge model:
Increased the rate of low-risk PE discharges from 5% to more than 80%
Reduced low-value admissions, expanding access to hospital beds
Led to grant funding to spread the pathway across other Michigan EDs
Val Mefford, MPH gavrilva@med.umich.edu
Expansion
The MEDIC ALERT PE project is a stepped wedge cluster randomized implementation trial led through the Michigan Emergency Department Improvement Collaborative (MEDIC). It seeks to reduce unnecessary hospital admissions for patients with low-risk acute pulmonary embolism (PE) by implementing a multicomponent, theory-driven care pathway across diverse emergency departments. The project leverages strategies from behavioral economics—including clinician pre-commitment and point-of-care nudges—to shift heuristic-based decision-making and promote outpatient management where clinically appropriate. Ultimately, the project aims to improve patient outcomes, healthcare resource use, and system-wide quality of care. Project execution involves:
Conducting implementation mapping at each site to identify barriers and tailor strategies
Supporting site champions with coaching, tools, and feedback loops
Monitoring data via the MEDIC ALERT PE dashboard and monthly updates from the Michigan Value Collaborative (MVC)
Using structured communication channels for issue escalation and resolution
Evaluating outcomes using mixed-methods and stakeholder-informed measures
Principal Investigators: National experts in emergency care, implementation science, and PE care delivery
Implementation Team: Site champions and clinical improvement leaders across 10 diverse hospital EDs
Quantitative Analysts: Supporting real-time data monitoring from MEDIC and MVC sources
MEDIC and MVC: Statewide collaborative infrastructure providing data, coordination, and local insight
Stakeholders: Emergency physicians, patients, and quality improvement personnel
Year 1: Site onboarding, stakeholder interviews, tailoring of implementation strategies
Year 2–3: Sequential site implementation with concurrent data collection
Ongoing: Dashboard monitoring, fidelity checks, and site coaching
Increased discharge of eligible low-risk PE patients directly from the ED
Maintained or improved patient safety (30-day return visits, bleeding, mortality)
Enhanced adoption, reach, and fidelity of outpatient PE care pathways
Scalable and generalizable implementation model for use in diverse ED settings
Cost savings, reduced hospital-associated harms, and alignment with patient care preferences
Jess Burns, BASc (jmburns@med.umich.edu)
Implementation
For heart failure patients with reduced ejection fraction (HFrEF), guideline-directed medical therapy (GDMT), a combination of four medications, significantly reduces readmissions and improves quality of life and survival. Among these, mineralocorticoid receptor antagonists (MRAs) stand out by reducing hospitalization or death rates by 37% within 30 days of admission. However, at Michigan Medicine, only ~25% of eligible HFrEF patients are prescribed MRAs, highlighting a critical gap in evidence-based care.
To address this, Dr. Cascino partnered with MPrOVE to enhance MRA utilization. Our collaborative efforts began in late 2023, leading to the launch of the stage 1 intervention in July 2024. This involved collaboration with Health Information Technology & Services (HITS), cardiologists, pharmacists, and residents to introduce a new MiChart-based OPA, encouraging prescribers to consider MRAs when clinically appropriate. We also created and distributed resident education to increase awareness of appropriate MRA utilization.
Building on this foundation, we partnered with the Michigan Medicine Capacity Operations and Real‐time Engagement Center (M2C2) to implement stage 2 of the intervention. In April 2025, we launched a dedicated MRA node within M2C2’s heart failure pathway, the first of its kind--a node addressing GDMT. Early results are promising with a notable increase in appropriate MRA utilization.
Tom Cascino, MD, MSc, MPrOVE Fellow & Cardiology
Adam Stein, MD, Cardiology
Sarah Adie, PharmD, Cardiology & Pharmacy
Geoff Barnes, MD, MSc, MPrOVE Co-Director & Cardiology
Zahera Farhan, MPH, MPrOVE
Val Mefford, MPH, MPrOVE
Niki Farquhar, MSE, M2C2
Chris Zimmerman, HITS
Currently, our team is working on dissemination efforts including writing a manuscript and submitting to conferences while monitoring the performance of our stage 2 intervention.
Zahera Farhan, MPH (zfarhan@med.umich.edu)
PDSA & Adaptations
In the spring of 2021, the Michigan Medicine Specialty Pharmacy launched a new initiative that paired clinical pharmacists to specialty clinics (Neurology, Gastroenterology-Inflammatory Bowel Disease, Rheumatology, Pulmonology, Dermatology) who prescribe a large amount of specialty medications that are known to be high-volume, high-cost, and critical to patient care & quality of life. In some cases, patients and prescribing physicians experience prior authorization challenges regarding these prescriptions. This can delay access to these critical medications by weeks or even months while patients endure continued disease symptoms and a detrimental care experience.
Implementation of this program expands the role of clinical pharmacists to provide valuable resources to patients. These resources aid in overcoming prior authorization challenges, side effects, and efficacy issues. Clinical pharmacist services include specialty medication denial support, new therapy & education follow-up, a treatment options visit, and ongoing therapy follow-up. This allows pharmacists to facilitate prior authorizations, recommend substitute medications when needed, and answer any questions from patients about their medication.
MPrOVE assisted in the evaluation of this program by analyzing process & efficiency measures, the patient experience, the provider experience, and access and adherence to medications as well as patient outcomes when appropriate.
Specialty Pharmacy
Improved access to medication
Reduced provider burden
Improved patient experience
Tony Cuttitta, MPH (cuttitta@med.umich.edu)
In 2017, a high-sensitivity Troponin T (hsTropT) test was approved in the United States to better facilitate diagnosis of acute coronary syndromes. The new test was introduced in the emergency department (ED) at University of Michigan Health in conjunction with an updated triage and diagnostic pathway to identify which patients with chest pain could safely be assessed in the ED and discharged home. In February 2018, a new diagnostic algorithm for the evaluation of chest pain using hsTropT was established. This was then used through a multi-year, multidisciplinary quality improvement (QI) project led by Internal Medicine and the ED. Following the design & initial implementation of this QI project, MPrOVE was engaged for quantitative & qualitative analytic support.
MPrOVE provided post-intervention evaluation support by developing a probabilistic process model to understand & predict select impacts following the introduction of hsT and the chest-pain pathway on admissions, stress testing, imaging, and ED length of stay. MPrOVE also collected qualitative measures through post-implementation clinician interviews and ED observations. From these methods, common themes emerged such as:
confusion on when to order hsT and how to interpret indeterminate values
lack of availability of CTCA and stress testing after hours
impact of implementing the hsT test only in the ED (as compared to the entire hospital)
Adjustments to the intervention were made to address these issues such as using multiple methods for pathway education over a continuous period of time, providing additional clarification on how to manage patients with indeterminate values, incorporating audit processes related to pathway outcomes such as reduced ED length of stay, and use of hsT across the entire hospital for adult patients.
Internal Medicine (Cardiology, Hospital Medicine, and the Clinical Experience & Quality team)
Emergency Department
Reduced the amount of time each chest-pain patient spent in the ED by 2.8 hours.
Expanded ED capacity by saving 25 patient hours/day, through the LOS reduction.
Increased the rate of chest-pain patients discharged by 13%.
Tony Cuttitta, MPH (cuttitta@med.umich.edu)
In 2019, the Centers for Medicare & Medicaid Services (CMS) implemented the Patients Over Paperwork initiative allowing ambulatory surgery centers (ASCs) to establish their pre-operative history and physical requirements. This allows tailoring of pre-operative care to case risk and need. The Kellogg Eye Center & MPrOVE began collaborating to “right-size” pre-operative care. This project worked to reduce the use of low-value exams before cataract surgery, particularly during the COVID-19 pandemic.
MPrOVE worked with clinical leaders to create and implement a new pre-op pathway that utilized a detailed virtual history to assess the risk level of cataract patients. Low-risk patients were triaged to receive pilot care (one physical exam before surgery) and higher risk patients were triaged to receive usual care (two physical exams before surgery).
Kellogg Eye Center
This project found that patients identified as low-risk for complications may safely proceed to cataract surgery without a separate pre-operative physical exam. The pilot project presented opportunities to expedite the pre-operative process, decrease in-person visits at the pre-op clinic, and save personal protective equipment.
These findings should encourage tailored pre-operative requirements for low-risk surgery cases, particularly cataract surgery.
Tony Cuttitta, MPH (cuttitta@med.umich.edu)
A majority of vitamin D testing can be ruled as unnecessary or low-value due to limited evidence of population-based screening improving outcomes for patients without specified high-risk conditions, as noted by the American Society for Clinical Pathology’s Choosing Wisely campaign.
To identify goals of a proposed intervention, MPrOVE worked with the Lab Stewardship Committee to identify specific lab tests with the most opportunity for reducing low-value utilization. In addition, MPrOVE developed a framework for measuring low-value laboratory testing. Once vitamin D testing was selected, MPrOVE evaluated changes in testing rates at Michigan Medicine resulting from a quality improvement intervention to decrease the use of unnecessary vitamin D testing among adult primary care patients.
MPrOVE evaluated vitamin D testing rates at Michigan Medicine and implemented a electronic health record (EHR) quality improvement intervention to decrease the use of unnecessary vitamin D testing among adult primary care patients. Vitamin D ordering during three distinct time periods were measured.
General Medicine
Family Medicine
BCBSM Resource Stewardship Council
The implementation of an EHR decision alert contributed to decreasing rates of low-value vitamin D testing, which contributes to saving staff resources and time and creates healthcare savings.
Tony Cuttitta, MPH (cuttitta@med.umich.edu)
Inpatient surface echocardiograms ordered for patients on medical services were identified as tests that may be overused within Michigan Medicine, particularly repeat echos. National data suggests that ~10% of echocardiograms may be unnecessary. Understanding if a potential quality problem is worth intervening on in the first place is a critical step to help allocate unit resources and prioritize quality improvement work across the organization. The methods used here demonstrate the utility of an opportunity estimate approach in quality improvement via a demonstration project on repeat echo use.
Vizient data were used to compare Michigan Medicine echo utilization by service line to the median value of the corresponding service lines from other hospitals on the US News Top 20 2018 Honor Roll. Measurement of repeat echos evaluated frequency of repeat echo use within the same admission, within 3 months prior to admission, and within 12 months prior to admission.
Cardiology
While it was found that echo volume and the rate of echos did increase during 2017-2019, there were other factors that contributed to this increase (a higher volume of cardiac surgeries completed) and Michigan Medicine was on par with other peer institutions. Additionally, there was no clear volume patterns or service lines that had particularly high amounts of repeat echos.
From this opportunity estimate, MPrOVE was able to determine that the hypothesis that over-utilization of echocardiograms was not worth intervening on, a critical step to help allocate unit resources and prioritize quality improvement work across the organization.
Tony Cuttitta, MPH (cuttitta@med.umich.edu)