Support

Ultra Cannabis App Support Information

Effective Date: April 23, 2025

Our goal is to provide you with an exceptional experience when using the Ultra Cannabis App. If you need help, have questions, or run into any issues, our support team is here for you.

How to Get Support

1. In-App Help Center
Open the Ultra Cannabis App and navigate to the FAQs tab under "Profile" for quick assistance.

2. Email Support
You can reach us at info@ultracannabis.com. We aim to respond within 1–2 business days.

3. Phone Support
Call us at 313-766-2303
Support Hours: Monday–Friday, 10AM–7PM EST

Common Support Topics

• Issues logging in or creating an account

• Loyalty points not showing or updating

• App crashes or freezing

• Troubleshooting app features

• Submitting feedback or feature suggestions

Feedback & Suggestions

We’re always looking to improve the Ultra Cannabis App. Send your ideas and feedback to info@ultracannabis.com or use the feedback form in the app.

Thank you for using the Ultra Cannabis App!