University of Nevada Las Vegas, William F. Harrah College of Hospitality Administration
Dissertation Topic: The Effects of Availability Heuristic Cues on Consumer Decision Making Advisor: Dr. Sarah Tanford
Committee Members: Dr. Carola Raab, Dr. Choongbeom (CB) Choi, Dr. David Copeland
Universiti Teknologi MARA, Faculty of Hotel & Tourism Management
Thesis Topic: The Influence of Service Delivery Standards & Support towards Performance
Advisor: Dr. Artinah Zainal
Universiti Teknologi MARA, Faculty of Hotel & Tourism Management
Graduation with Honors, Vice Chancellor's Award