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Welcome, and thank you for joining
This handbook is your practical guide for the hands-on exercises. Think of it less as a manual and more as a co-pilot: it will walk you through each step, explain what's happening and why, and help you build something real by the end of the session.
Training Environment
Training Environment
Access the training environment at: https://cloud.uipath.com/tpenlabs
Tenant: AgenticPractice
What You'll Build
What You'll Build
ServiceNow Incident Categorization Agent — an AI agent that reads incident descriptions and assigns the right category, subcategory, and on-duty assignee. Your first encounter with agentic AI in the wild.
Invoice vs. Purchase Order Matching — a multi-actor automation that combines an AI agent with robotic workflows, a human validation step, and API integrations. This is where agentic orchestration starts to look like real enterprise automation.
Use navigation on the top to access lessons!
Here's something worth holding onto as you work through these exercises:
Specialized, domain-specific AI solutions consistently outperform general-purpose chatbots. Not because they're smarter, but because they're focused. And organizations that treat AI automation with the same engineering discipline they apply to software — version control, testing, deployment pipelines — consistently outperform those chasing the latest AI trend.
That's what this workshop is about: building focused, well-engineered automations!
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