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RESOURCES
RESOURCES
If there's one thing students from past Scholarship have learned, it's that you can't do this alone. Here are the resources to help you complete the Challenge**:
- Community Support - Engage with your fellow racers on Slack! Your peers are likely facing the same challenges and have the same questions. Ask questions on topics and model concepts you are struggling with and offer support when you know the answer.
- Udacity Scholarships Team - if you have general, non-technical questions about Udacity and the AWS DeepRacer Scholarship Challenge, you can bring them to our Ask Me Anything (AMA) Sessions every Monday & Friday in the #ama-sessions channel on Slack starting Monday, August 12th . You can also contact us at scholarships-support@udacity.com
- AWS Support - For issues and questions regarding your AWS account, please hop over to the AWS Support page.
UPCOMING AMA SESSIONS*
UPCOMING AMA SESSIONS*
Fridays @ 9 AM PDT || 4 PM GMT
*AMA events are held in the #ama-sessions channel in the AWS DeepRacer Scholarship Challenge Slack workspace 👍
**For Udacity students who are currently enrolled in a Nanodegree or have completed a Nanodegree, the Student Hub and Knowledge you see in your classroom are tied to other Nanodegrees you may be enrolled in. They are not part of the AWS DeepRacer Scholarship Challenge.
Getting Help
Getting Help
Knowing where to go for help and how to ask the right question is just as important as reaching out!
Where to go for help
Where to go for help
Go to Slack! Our Slack workspace for the AWS DeepRacer Scholarship Challenge is your one-stop-shop for asking questions and getting help.
👉 Technical questions: Go to the #lesson-help channel in Slack to receive technical support from your fellow racers on any of the Challenge coursework.
👉 General program questions: Bring your administrative, non-technical questions to our Community Manager AMA Sessions in the #ama_sessions channel in Slack starting Monday, August 12th:
- Every Monday @ 10 PM PDT || 5 PM GMT
- Every Friday @ 8 AM PDT || 3 PM GMT
How to ask a great question
How to ask a great question
The key to getting the right answer is asking the right question. Being able to ask a thoughtful question is a great skill to have and will save you time!
Follow these 3 steps:
👉 Step 1: Describe the Problem
Take the time to clearly explain what the problem is. Provide as much information as you can so that the responder knows exactly what you are struggling with. Share with them the lesson that you are on, what project or quiz you are struggling with and where you think the problem might be. Spend time thinking through what information would be helpful for them so that they can help you best!
👉 Step 2: What Have you Already Done?
An important thing to include when asking for help on a lesson, quiz or project are the steps you have already taken to find a solution. What have you already tried to solve the problem? List the steps you’ve taken to solve the problem and why they didn’t work. This ensures that the person responding to your question does not suggest a solution you have already tried.
👉 Step 3: Review your Question
Proofreading your question shows that you value the responder’s time and have put thought into the question you are asking. It’s important for the responder to know that you have taken a moment to think through your question and that you want to make their job as easy as possible!
Use these additional resources for more tips on the right way to ask for help:
"How to Ask for Advice" - Stack Overflow
"How to be great at asking coding questions" - Medium article
"How to Reach Out to Experts (and Actually Get a Response" - Gayle Lakkmann McDowell
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