Delivered a high-standard customer experience by greeting and engaging patrons with enthusiasm, fostering a welcoming store environment that supported brand loyalty 

Partnered with team members to drive sales performance through strategic suggestive selling and promotion of seasonal campaigns, contributing to exceeding Back-to-School sales targets in a high-volume retail setting  

Leveraged MPOS System expertise to educate customers on purchase options and rewards programs, providing tailored recommendations that enhanced customer satisfaction and supported key performance indicators

Educated potential graduate school candidates about program offerings in the form of webinars, tabling initiatives, and anecdotes to spread awareness and increase applicant conversion rates  

Promoted quarterly events, such as general meetings and guest speaker panels, via reposts on Instagram Stories to boost event attendance

Developed and launched the  ‘Ambassador Insights’ Instagram Campaign, achieving a 200% increase in account interaction and strengthening audience engagement 

Organized and instructed interactive learning sessions utilizing Microsoft PowerPoint to help undergraduate students better understand financial accounting and business statistics

Mediated weekly with faculty to ensure compliance with copyright regulations and align session content with course goals

Supervised and supported a group of 16+ students in twice-weekly lessons, strengthening their grasp of key business knowledge, and reported session outcomes to supervisors

Planned and brainstormed efficient event operations with a team of 4 to execute all-staff ASPB Meetings, team socials, birthday recognitions, and developed appreciation cards to boost organizational morale every quarter

Established security during on-campus events of 3,000+ people via line monitoring, ID checking, and ticket and wristband distribution, ensuring the safety of event attendees

Communicated with members at all levels of the organization via Gmail to keep track of meeting attendance and plan event briefings as needed