I design for real environments, where clarity, usability, and business needs must coexist.

I work best in partnership with the people doing the job. I ask direct questions, prototype quickly, and treat early drafts as thinking tools. If it doesn’t work on the floor, we adjust. If it works, it stays.

• • • Partnership-first: operators, SMEs, and leaders in the loop early

    • Fast cycles: visible drafts, tight feedback loops, quick iterations

    • Direct and low-ego: candid calls, shared ownership, direct feedback

1. Tool-agnostic, outcome-loyal: If it reduces errors and makes the right action easier, it stays.

2. Meet people where they are: I design inside real constraints: time, access, language, tech, and business requirements.

3. Simple wins, adoption matters: Fewer steps, clearer cues, and supports people can use mid-shift matter more than “pretty.”

Common Environments: LMS platforms, Articulate 360, and enterprise workflow systems (SAP/JDA/WMS)

I started in operations, where training only matters if it works on the floor. Watching compliance-only learning fail in real environments pushed me toward performance-first design. My operations background isn't separate from my design work — it's the lens. I design for what happens on Monday morning — and build to prevent what breaks down. Whether I'm working with a warehouse floor, a sales team, or an L&D function, I'm energized by environments where learning, operations, and real-world constraints intersect.

My work spans the full design cycle:

• Scenario-based learning and performance support (eLearning, job aids, microlearning)

• Performance analysis and consulting

• Learning systems design and governance

• SME partnership and stakeholder alignment

• Evaluation and iteration

Currently based in Central CA, most of my off-hours are spent at home with my animals or working on creative fiber and craft projects that reward precision and repetition. I gravitate toward crochet and embroidery because they reward patience, iteration, and attention to small details that add up over time.

I balance that with movement through gaming, Krav Maga, hiking, and travel because I like environments that demand attention and adaptability. That same mindset carries into how I design learning systems: observe how work actually happens, reduce friction, and iterate until it holds up in real conditions.

For role conversations, project inquiries, or collaborations, email or LinkedIn is the fastest way to reach me.