Please go to our support portal to look for resources or open a support case:
https://support.viewpoint.com/s/
Please share in the case:
When was the last time it worked as expected(estimated is OK)?
Is this happening to all or just to a few Accubid Classic Hosted folks?
Steps to reproduce (what actions are taken from start to the point where the message, error or unexpected behavior happened). Please add as many full screenshots as possible