Privacy Policy

Tutoring Pros LLC

Effective Date: 04/2022
Last Updated: 11/2025

Tutoring Pros LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services, digital content, and related features (“Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information you provide directly, such as:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Billing information
  
  

• Student name and parent/guardian name (if applicable)
  
  

• School, grade level, and academic subjects
  
  

B. Account Information

• Login credentials
  
  

• Profile details
  
  

• Session history
  
  

• Preferences and settings
  
  

C. Payment Information

Processed securely through third-party processors (e.g., Stripe).
We do not store full credit card numbers.

D. Technical & Usage Data

Automatically collected when you use the Services:

• IP address
  
  

• Browser type
  
  

• Device information
  
  

• Pages visited
  
  

• Session duration
  
  

• Cookies and tracking technologies
  
  

E. Educational Information

• Assignments or materials voluntarily shared
  
  

• Tutoring session notes
  
  

• Performance or progress data (if provided)
  
  

F. Communications

• Emails, messages, or support requests
  
  

• SMS reminders (if enabled)
  
  

2. How We Use Your Information

We use collected information to:

• Provide and improve tutoring services
  
  

• Create and manage accounts
  
  

• Process payments
  
  

• Communicate with you about sessions, support, and updates
  
  

• Personalize learning sessions
  
  

• Prevent fraud or misuse
  
  

• Comply with legal obligations
  
  

• Improve our website and user experience
  
  

For minors, information is used solely for educational purposes.

3. How We Share Your Information

We may share your information with:

A. Service Providers

Trusted vendors who help us operate:

• Payment processors
  
  

• Scheduling platforms
  
  

• Video conferencing tools (e.g., Zoom, Google Meet)
  
  

• Customer support tools
  
  

• Email/SMS communication platforms
  
  

These providers only use information to perform services for us.

B. Tutors

Tutors receive only the information necessary to conduct sessions, such as:

• Student name
  
  

• Subject areas
  
  

• Session notes
  
  

• Learning goals
  
  

Tutors must follow confidentiality and conduct policies.

C. Legal Requirements

We may disclose information if required to:

• Comply with law or legal processes
  
  

• Protect rights, safety, or property
  
  

• Prevent fraud or misuse
  
  

D. Business Transfers

In case of a merger, acquisition, or sale of company assets.

We never sell personal information.

4. Cookies & Tracking Technologies

We may use:

• Cookies
  
  

• Web beacons
  
  

• Analytics tools (e.g., Google Analytics)
  
  

These help us:

• Improve website performance
  
  

• Remember user preferences
  
  

• Analyze usage patterns
  
  

You may disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

• Encryption of sensitive data
  
  

• Secure payment processing
  
  

• Access restrictions
  
  

• Regular monitoring
  
  

Despite these measures, no method of transmission or storage is 100% secure.

6. Children’s Privacy

We provide services to minors with verified parental consent.
We do not knowingly collect data from children under 13 without consent as required by the Children’s Online Privacy Protection Act (COPPA).

Parents may request:

• Access to information
  
  

• Correction of information
  
  

• Deletion of information
  
  

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
  
  

• Update or correct information
  
  

• Request deletion of data
  
  

• Opt out of marketing communications
  
  

• Request a copy of your data
  
  

You can make these requests by contacting us at: support@thetutoringpros.com

8. Data Retention

We keep your information only as long as necessary to:

• Provide services
  
  

• Meet legal obligations
  
  

• Resolve disputes
  
  

• Maintain business records
  
  

Educational materials may be deleted upon student/parent request.

9. Third-Party Links

Our Services may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

10. SMS & Email Communications

By providing your phone number or email, you consent to:

• Session reminders
  
  

• Important updates
  
  

• Account notifications
  
  

• Support communications
  
  

You may opt out of marketing messages at any time.

11. Use of AI-Generated Content

Some services may use AI tools to generate explanations or practice materials.
You acknowledge that:

• AI content may contain errors
  
  

• AI content is educational only
  
  

• Students must review all AI-generated material before submitting schoolwork
  
  

AI outputs should not be used to cheat or violate academic integrity policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
The “Last Updated” date reflects the most recent revision.
Continued use of our Services indicates acceptance of the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

Tutoring Pros LLC
Email: support@thetutoringpros.com
Phone: 786-226-2968
Address: 10731 SW 88th St, Miami, FL 33173