Embedded Files
Client
Support
Client
Support
Example questions:
Example questions:
When can I expect results for a sample?
I am missing a report; can you please send another copy?
Can I make arrangements for an off-schedule sample drop-off?
How do you process STAT samples?
Contracts
& Partner Services
Contracts
& Partner Services
Example questions:
Example questions:
My group would like to inquire about adding serology testing.
I would like to revisit the terms of an existing contract.
I am referring another group to TGen North. Who should they reach out to?
Can TGen North support additional testing?
Genomic Sequencing
Genomic Sequencing
Example questions:
Example questions:
Do you have a Ct value requirement for sequencing?
What is the process for sequencing specific samples from my patient population?
How are sequencing data reported?
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