Technical Support

Canvas Support for Students and Faculty

• • Monday - Thursday, 7:00 a.m. to 7:00 p.m. and Friday until 5:30 p.m., contact the ITSS Help Desk at the ITSS Help Desk Portal, by email, ITSS.Helpdesk@sjeccd.edu, or call (408) 270-6411.

  • AFTER HOURS: Chat with Canvas support (24x7): for assistance click on Faculty or Students. Create a Canvas support ticket by email, support@instructure.com. Mon-Fri, 5:00 p.m. to 8:00 a.m. and weekends (24x7), go to the ITSS Help Desk Portal or call the Canvas Support Hotline: EVC call 844-303-5596 and SJCC call 844-303-0353.