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AppBlaster for CIX900
When to use this: To remove older version of CIX900 Software (Printer Service Software installed on Laptop).
What am I looking for: Search for AppBlaster in Software Center.
NEW! CIX900 (v1.0.65) Software
When to use this: Immediately. (Note: You must remove older version and reboot laptop/computer.) Follow all prompts to reboot as required. You must also reboot the printer by shutting it off on the back and powering it back on.
What am I looking for: Search CIX900 Firmware Update in Software Center
TWN4_xCx480_PRS104_Multi_CDC_Simple_Protocol Software
When to use this: When this error is present:
"Encoding: Incorrect Printer Firmware. This printer is not capable of encoding cards. If the issue persists, please submit a support case."
OR:
"Connected to Hardware. Card Encoding Not Enabled. Incorrect BIX file: TWN4/B1.50/NCF4.07/CIFM1.07"
What am I looking for: Search CIX900 BIX File in Software Center.
For technical support with the Student ID Badge printer, contact CI Solutions at: https://cardintegrators.freshdesk.com/support/tickets/new or email support@cardintegrators.com
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Field trip information begins at timestamp 28:55
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Log in to Google with your FWISD credentials to ensure you can view and access all training resources on this site.