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Support Documents
Support Documents
Log in to Google with your FWISD credentials to ensure you can view and access all training resources on this site.
QRG: Logging into empoWEr Training Site
QRG: Logging into empoWEr Training Site
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QRG_Logging into empoWEr Training Site_09-2025.pdfQRG: Logging into empoWEr Live Site
QRG: Logging into empoWEr Live Site
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QRG_Logging into empoWEr Live Site_09-2025.pdfQRG: Submitting Incident in SupportHub for Technology Issues
QRG: Submitting Incident in SupportHub for Technology Issues
#helpticket #supporthub #servicenow
For help with empoWEr :
Steps 1-3: Follow steps as outlined.
Step 4: Select Software
Step 5: For Category, select D-F. For Subcategory, select EasyIEP.
Note: A separate ticket is required for each student record impacted.
QRG_Submitting an Incident in SupportHub_11-2024.pdfRecorded Trainings
Recorded Trainings
Log in to Google with your FWISD credentials to ensure you can view and access all training resources on this site.
Special Note: This site highlights only a few of the empoWEr resources that are available. All empoWEr users should refer to the vendor resources, live chat, and training videos that are availbalbe directly through the empoWEr platform ror detailed reference materials that are tailored to specific job roles.
empower1.mp4Vendor provided training - 59:19
empower2.mp4Vendor provided training - 1:14:29
Available Trainings
Available Trainings
The IT Training Team is excited to offer ongoing general navigation trainings to empoWEr users throughout the school year. All available in-person and virtual trainings can be found on the training calendar below. Use the horizontal scroll bar to easily locate the Eduphoria registration link and meeting link for applicable sessions.
Log into Google with FWISD credentials to view training calendar.
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