Tech Troubleshooting
HP Probook Won't Turn On
Press and hold the Power button for 2 full minutes
I said what I said.
Press and hold the Power button for 2 full minutes (sing the Alphabet Song in your head 4 times)
Then you will see the HP Wolf security screen come up and slowly, ever so slowly, the laptop will turn on and you will see the login screen
Is this nonsense? Yes.
HP Probook Wi-Fi Troubleshooting
The Globe icon with a "no" circle/slash means that the laptop has no Wi-Fi
Click on the Globe icon to open the Wi-Fi panel
In the Wi-Fi panel, click on the Wi-Fi button to turn the Wi-Fi off and let it reset - wait a few seconds - and then click it back on again
Then select the WLANTDSB01 network
Check the Connect Automatically box
click Connect button
When you see the WLANTDSB01 Connected, secured message and see the full Wi-Fi bars icons, you're good to go!
HP Probook "User Service" Error
It's dead; no troubleshooting to do
Just bring it back to the library and get a different laptop