IT Support and Password Reset

We know that navigating a new platform can present challenges. But logging on and being present in the learning platform of your college is another key to success in a dual credit. Below you will find technical support for each college.

Platform: TDSB Email, Google Classroom and/or Brightspace

It is very important that you check your email daily.

TDSB Password Reset: Video Recording or Infographic

If these options do not work, you can visit your classroom teacher or school's librarian to discuss options for reseting your password.

Platform: Blackboard

How to Setup your Seneca Account

How to Reset your Password

IT contact info:

servicedesk@senecapolytechnic.ca

416.764.9900.

Platform: Luminate

Must Review: Click HERE for a Luminate Tutorital and help logging in

Password Reset / Helpdesk Options: Your password to log into Lumiunate for the first time is: your date of birth (MMDDYY)

You can re-set your password in one of two ways. Support site

Via Phone (recommended, faster)

Call 416-289-5280
Press 1
Tell the person your full legal name – ___________
Your Centennial # - _______ (e.g. 301xxxxx)
Ask the person to reset your my-centennial password

Via Email

helpdesk@centennialcollege.ca with your student number, first and last name. To verify your identity, they may ask you for full mailing address, phone #, your date of birth, and your email address. Have it prepared.

Platform: Brightspace , this page includes video tutorials

Password Reset / Helpdesk Options:

Go to online self-serve website service.georgebrown.ca
Call Contact Centre 416 415 2000
Call Helpdesk 416 415 5000 x 4357 or helpdesk@georgebrown.ca
In person at any of the LLC (Library) service locations
Visit either the Library Learning Commons or Student Services located at your campus with a valid student ID card

Platform: Blackboard, Support Page

Logging On: Visit learn.humber.ca and login with your username and password. Note: Your username is just your Humber student number (which starts with "n"), followed by @humber.ca. For example, if your Humber student number is n1234567 then your user name is "n1234567@humber.ca"

If that does not work then you can try this next:

- open google chrome

- clear your browser history (select "all time")

- close google chrome

- open google chrome

- revisit this webpage

- click on this link: learn.humber.ca

- log in AND make sure that you add @humber.ca after your username

Password Reset: