Terms of Booking
TERMS & CONDITIONS
Please read through the terms and conditions on our website thoroughly before enrolling. When enrolling as a client of Tamar Boas, you agree to the terms and conditions as laid out on the Tamar Boas website.
Terms and conditions
1. Yoga Classes are limited to a maximum of 12 and you are requested to adhere to the booking and cancellation policy of the studio to ensure that others have an opportunity to attend should you need to cancel.
2. At Tamar Boas the following cancellation policy applies to all clients and memberships: Group classes must be cancelled 6 hours prior to the scheduled class time. If you are unable to attend your class, we request you cancel your class as soon as possible via Acuity App as there may be others that can take your place. Late cancellation will forfeit that session. Not showing to a class will result in loss of class credit. Cancellations via SMS, email or social media will not be accepted. We understand there may be unforeseeable circumstances in which you cannot attend your class. Please SMS 0413 065 661 if you are unable to attend a class due to an emergency.
3. Please note it is a client’s responsibility to book their classes. Should a client not book or use all classes on their package prior to its expiry, these classes will be forfeited and not extended. Special arrangements can by granted by Tamar Boas. Please notify tamar@tamarboas.com.au asap.
4. A minimum of three people is required for a class to proceed.
5. Instructors or owner/s reserve the right to refuse a client participation in a class due to safety or any other reasons as reasonably fit.
6. Trainers and classes are subject to change without notice and we reserve the right to cancel classes if necessary due to lack of attendance, instructor availability or any other reason deemed appropriate by Tamar Boas. Should a class be cancelled by us, a class credit will be added to the client’s account. You will be contacted via SMS, phone or email a minimum of 1 hour prior to the start of class should it need to be cancelled and your class credited.
8. Payment must be made prior to booking. To book into a class you must either have pre-purchased class pass or pre-paid class via the Acuity App, or pay at the time of booking in the studio.
9. Tamar Boas reserve the right to increase prices at any point including classes, class pass and any other offerings.
10. All classes, class pass and sessions are non-refundable, cannot be extended and non-transferable for any reason excluding illness or injury that states exercise is not permitted for a significant time period prior to the expiry of the package.
11. Each client must have their own account and cannot book through another person’s details. Clients are unable to ‘share’ classes or memberships. If found to be in breach of this condition, the client may be denied entry and no refund will be granted.
12. Whilst we love children, persons under the age of 16 are not permitted in the studio for liability purposes. We also want to ensure clients receive a quality class without distraction.
17. It is the client’s responsibility to disclose of any pre-existing injuries or illnesses. Our instructors may be able to provide modifications for minor injuries. Our instructors have the right to refuse entry if they are not satisfied that the client should be attending a class. If refusal occurs the class will be credited back to the account.
18. All class passes can be suspended for injury for an unlimited time pending medical certificate and written notice to tamar@tamarboas.com.au
20. You agree with above terms and conditions. By booking into a class, you automatically agree to the above terms and conditions.
21. All purchases are final. No change of mind refunds are given. Classes are not transferable.
Privacy Policy
1. This privacy policy sets out how Tamar Boas upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy lets you know what personal information of yours we hold, what we do with it and who we will disclose it to.
2. Personal information is any information or opinion in any form, which identifies an individual or from which an individual’s identity is apparent or can be reasonably ascertained. By using our website and/or App and giving your information to us you indicate your consent to us and any other organisations third party suppliers and agents we engage or employ from time to time, to collect and use your personal information in accordance with the terms set out in this policy.
3. We collect personal information for the purposes of delivering our products and services and communicating to our customer. We may collect your name, address, mobile number, date of birth, emergency contact person and contact details, bank account and/or credit card details, payment history, postcode, and other information.
4. You are not obliged to provide your personal information to Tamar Boas however you acknowledge that without certain information it may not be possible for Tamar Boas to provide products and/or services to you.
5. Tamar Boas will seek to take all reasonable steps to keep any information we hold about you, secure, accurate and up to date. Your information is stored on secure servers, and we will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by us. You should notify us immediately if there is any unauthorised use of your account or any other breach of security. We do not accept responsibility for any consequences of the unauthorised access to your information.
6. Classes may be recorded by the Instructor for quality control, as well as promotional purposes. If you do not consent to the instructor using video or still images taken during the class for promotional purposes, please notify the Tamar Boas in writing.
7. We may amend this privacy policy from time to time and the current version will be published on our website. From time to time we may include links to other websites however we do not accept responsibility for the safety and security once you leave our secure site.
8. You agree with above terms and conditions. By booking into a class you automatically agree to the above terms and conditions.
Disclaimer & Liability Release Policy
1. You should always consult your physician or other healthcare provider before changing your diet or starting an exercise program to confirm your ability to participate in that class.
2. As with any form of exercise, participation in Yoga classes may involve certain risk to your health and safety.
3. You agree to comply with all directions and guidelines that are given to you by us, our instructors, director/s and our staff members with respect to proper and safe participation in our classes.
4. You agree to disclose of any injury, illness or any other condition (including pregnancy) to a Tamar Boas immediately so that we can attempt to adjust the class program for you appropriately as best we see fit or seek a medical certificate in order to continue participating in the classes.
5. You will notify Tamar Boas if you experience any pain throughout the class and will immediately stop participating in the class if requested by the Instructor to do so; The instructor, owner or any staff member of Tamar Boas have the right to refuse your participation in class until a medical certificate affirming you are able to participate in a class.
6. Neither we, our instructors or staff members are trained medical practitioners. Our directions, advice and assistance should not be taken as a substitute for professional medical advice. You acknowledge that you may be required to obtain a medical certificate to participate in classes.
7. You understand that there is a risk of injury associated with participating in yoga classes at Tamar Boas.
8. You hereby assume full responsibility for any and all injuries, losses, property loss, death and damages that you incur while attending, exercising or participating in classes at Tamar Boas.
9. Tamar Boas is not responsible for the safekeeping of your belongings. We do not assume responsibility for any lost or stolen personal property. If you do become the victim of a theft, report it to us immediately.
10. You, your heirs, assigns or legal representatives will not sue or make any claims of any kind whatsoever against Tamar Boas, its instructors, owners, directors, representatives, or partners of individually or otherwise, for any and all injuries, claims, cost, expense or damages that you might incur, suffer or arise with your participation in any classes whether caused my negligence or otherwise.
11. You understand and agree that you are in good physical condition and that you have no disability, impairment or ailment preventing you from engaging in active or passive exercise that will be detrimental to heart, safety, or comfort, or physical condition if you engage or participate in classes.
12. You agree with above terms and conditions. By booking into a class you automatically agree to the above terms and conditions.