*When the home is properly equipped with the Sunrun Home Integration System.
As of April 2024, Sunrun is no longer handling the shipping of Ford Charge Station Pros. Please reach out to Ford Customer Care @ 1-800-392-Ford to inquire about hardware or tracking information.
For defective Ford Pro Charger, FordPass App, or vehicle issues, please reach out to Ford Customer Service: 1-800-392-Ford
For defective Home Integration System products, please contact Sunrun Care: 1 (844) 809-4320
For additional help for licensed professionals, please email: evtrainers@sunrun.com