Technology & Printing

HELP AVAILABLE @ SHS LMC 🛟

• Google and PowerSchool Password Reset

• Connecting to the wifi (phones and ipads are not able to connect to wifi)

• Device Help (basic troubleshooting)

• Tech request kiosk (BYOD and school CBs)

• Chromebook loaners (see below)

• Printing (black and white only)

CHROMEBOOK LOANER PROTOCOLS 💻

• Students can drop off their school issued device for repair at SHS Library. 

• If the school issued device is not physically damaged, the student can receive a loaner to use while their device is being repaired. 

• Loaners can only be given to students who are turning in a school issued device for repair. 

• There are no loaners for students who forget a device or forgot to charge their device. 

Common Tech Issues for BYOD 🆘

Students with their own devices often face issues with wifi and with printing. The following are often the reason: 

• your VPN is turned on (it must be turned off and at times deleted)

• you have Spotify on (it must be turned off and at times deleted)

• you're not in Google Chrome (while some students can access school accounts through Safari, Chrome is recommended for seamless use)

• you're hotspotting (you cannot connect to the printers through your hotspot)

• you're in your personal account instead of your school issued @apps account 

• you don't have the papercut mobility print app (found in extensions) --> If you don't download it from the Google or Apple Store