Event Entry Guidelines

1. Attendees can start lining up at 4:15 PM. Gates open at 4:30 PM. Kindly arrive at the venue no later than 30 minutes before the start of the event to ensure smooth registration.

2. Kindly screenshot, print, or download your ticket/s. Upon entry to LoveBOx grounds, present a valid ID and the ticket (electronic or physical) showing the following information:

• Attendee Name/s

• Tickets Purchased and Type of Ticket

• Ticket Number & QR Code

*To access and download your ticket, you may visit HelixPay > Profile > Tickets > 'View Tickets' 

3. Before entry, you will be asked to line up accordingly. Kindly cooperate with our event staff in maintaining organized attendee lines accordingly.

4. All attendees are required to have their bags checked by our security before entering the concert gates. 

5. For Walk-ins: There will be a Ticket Booth available for purchasing walk-in tickets near the entrance. Kindly approach the event staff at the booth and purchase your ticket/s. Attendees that purchase walk-in tickets do not need to line up in the queue for online tickets. They may enter the concert gates after bag-checking and stamping.

6. For Re-entry: Attendees will be stamped upon entry. Only stamped attendees are allowed to re-enter the event. 

Entry Guidelines for Non-Ateneans

1. Kindly bring a valid ID to the event as additional identification upon entry at the concert entrance. 

2. Due to limited parking spaces on campus, Non-Ateneans are only permitted to enter through pedestrian entry or they may be dropped off at Xavier Hall. Parking on campus is not permitted for Non-Ateneans. 

3. For Non-Atenean Walk-ins: You will be required to surrender your valid ID upon entry at the campus pedestrian gates in exchange for a Visitor’s Pass. You may claim your ID at the same gate after the event. 

Entry Guidelines for Ateneans

1. Kindly present your current Ateneo ID (issued A.Y. 2024-2025) for verification upon entry at the concert entrance.

2. Ateneans are required to wear their Ateneo ID at all times during the entire duration of the event. 

Event Proper Guidelines 

1. Tickets purchased for LoveBOx are non-refundable. Electronic tickets should be transferred on or before February 15, 2025. Physical tickets are transferable with the discretion of the initial owner and to whom it is transferred to. The holder of the physical ticket at the LoveBOx entrance will be granted entry regardless of who purchased the ticket.

2. Alcohol and illegal substances are strictly prohibited on campus.

3. The Ateneo de Manila University is strictly a NO SMOKING campus. The use of cigarettes or any electric smoking device is strictly prohibited.

4. For everyone's safety, please do not bring any sharp objects, weapons, or items that may pose danger. These items are prohibited. 

5. If you are in need of assistance at any point during the event, please approach any event marshal.

6. Please maintain a respectful atmosphere towards performers, staff, and fellow attendees. Avoid disruptive and rowdy behavior that may interfere with others' enjoyment. 

7. Attendees are only permitted to roam the concert grounds. The stage and backstage area are highly restricted. 

8. To minimize disruptions, please set your mobile phones to silent mode during performances.

9. Please ensure that you do not leave your belongings unattended. The organizers will not be held liable for any loss or damage to personal items.

10. Help us keep the venue clean by disposing of trash in designated areas. Kindly practice CLAYGO.

11. Ateneans are required to wear their IDs at all times.

12. Please use designated entry and exit points. Kindly cooperate with our event staff for a smooth entry and exit.

13. The event staff of LoveBOx serve the right to deny entry to or remove individuals from the concert grounds should they fail to abide by any of the guidelines. 

Event Contingency Protocols

Rain

Attendees are reminded to bring their own collapsible umbrellas. In the event of rainfall, these actions will be taken according to the severity of the weather: 

Earthquakes

In the event of an earthquake, attendees will be asked to stay away from tall infrastructures such as the stage and neighboring buildings and will be instructed to duck, cover, and hold. When the earthquake subsides, attendees will be assessed for injuries or missing persons before being evacuated to Gate 3.5. 

Fire

In the event of a fire, attendees will be evacuated from the fire hazard zone by the event staff. The security guards along with the medics will be called to assess the situation and take necessary action. The concert will be halted until the fire is extinguished.

Usage of Weapon/s

The university prohibits any form of weapon or firearm within its premises. Weapons, firearms, or anything that can cause direct harm to a person must be surrendered at the entrance. Attendees are required to pass the bag inspection before entering the venue.

In the event of a weapon or firearm threat, security guards stationed around the venue will immediately be called. The concert will be stopped and the attendees will be evacuated from the premises and will be guided away from the scene. Attendees will not be allowed near the venue until the person is apprehended. After getting a clear signal from the security guards, attendees will be assessed for any injuries and then be asked to evacuate the campus.