Client interview

Everything you need to know to pass your assessments can be located here on the portal. However, we recommend reading the relevant pages within your manual to reinforce your understanding and get the best learning experience.

For further reading, please refer to section four of your level 2 gym instruction manual, conducting client consultations to support positive behaviour change.

Step 1 - watch the video below

The following video will walk you through how to complete your client interview/consultation form. Followed by an example video.

example consultation video

Step 2 - smart goal setting

Step 3 - View the assessment criteria via the link below

Step 4 - Complete the client interview

Click on the orange button below to open a client interview/consultation form. Please complete this form in the presence of your chosen client and video the interview. The interview should take approximately 10-20 minutes.

Please ensure your video captures you carrying out a minimum of two physical measurements on your client i.e blood pressure and heart rate, or bodyweight and waist circumference.

IMPORTANT - Awarding requirements are that you video the interview for assessment. You can use a tablet, smartphone or laptop.

You can carry out the interview as many times as you need to and only share the recording and pdf that you are happy with. A recording of your client interview must be placed in your client interview folder, in Google drive, in order for your assessor to observe and feedback on.

Step 5 - Upload INTERVIEW video & pdf to your Google drive folder

Once you submit the client consultation form above, a copy of your client's responses will be emailed to you as a pdf in order for you to download and add to your Google Drive folder.

Don't forget to add your video recording too so that your assessor can observe the interview remotely and give you written feedback.

Video interviews should last no longer than 30-minutes.

How to upload a video to a google drive folder

If you are not sure how to upload a video to Google drive then check out the video below.