Complaints and Concerns

Parents and teachers have the same goal - the best possible education for the children.

Parents are most welcome to discuss any concern they have about their child's progress with the class teacher firstly, then the team leader by appointment. If a parent or caregiver feels that they have not been listened to or that their concern has not been addressed then they are most welcome to make a time to meet with the principal or one of the Senior Leadership team (SLT). The SLT is made up of the Principal, Deputy Principal and Assistant Principal. You can make contact with them by making an appointment at the office.

All complaints must be referred to the class teacher concerned, then on to the appropriate team leader. If not resolved, then contact the principal SLT or a member of the who will take any necessary action. Parents and teachers have the same goal - the best possible education for the children.

For further details on concerns or complaints please read the following policies.