Traditional home security systems are costly and complicated, making them inaccessible to many consumers who would otherwise benefit from added security. Additionally, many security systems operate on a subscription model, preventing customer access to the security service without continuous payments.
The current home security system market is very inaccessible to many customers due to their large costs and intricate installation processes. Many security systems function on a subscription based service model, requiring recurring payments for essential security features. Customers have to pay the initial cost and installation fee for the system, which can already be a great financial burden. Reliance on a subscription based service introduces the risk of security interruption or discontinuation if payments are missed, leaving customers vulnerable to breaches in their security coverage, exposing an already vulnerable population to significant risk.
Similarly, security service may be discontinued when power goes out, as these systems are reliant on power connection and WIFI. Further, many home security systems are not rental friendly, requiring significant changes to be made in a living space. This isolates a large population of people who will have to forgo increased security due to potential financial strain or certain life circumstances.
The complexity of existing systems and installation processes is also very discouraging to customers who may not be as technologically savvy, or simple do not want to undertake such a great hassle. Current home security systems also have major failings and often identify false threats, causing much unnecessary stress for customers, making them less likely to want to get a security system.
Ultimately, the real problem in contrast to the stated problem has to do with the simplicity and ease of the system. The current complexities of home security systems isolates many different kinds of consumers, making it harder for these companies to make money, and thus, they have to charge greater for their services. The system must be simple and modular to be able to accommodate a wide range of customer needs.
Situation Analysis (SA):
Timing : The problem is not urgent, but it is of significant importance to be addressed in a timely manner. The sooner the action taken the better.
Trend: Trend towards subscription operating model further highlights the need for an accessible and user-friendly solution.
Impact: The systems operating on a subscription model can be a financial burden to customers. The complexity of installing the system might deter future clients.
Problem Analysis (PA) -
What?
It is known that home security systems use complex and subscription-based models. The objective is to create cost-effective user-friendly models.
When?
The problem occurs in modern day, especially with the speed of technological advancement. The sooner a solution is implemented, the better.
Who?
The clients being affected are the users that want a home security system.
Where?
The problem occurs any place that uses a security system.
Why?
Home security has always been important. By making it user friendly and cost effective, this will address the problem of modern home security systems. The complexity and financial aspect create difficulties.
How?
The problem is related to other problems because if clients are unable to get the home security they need, it will lead to other problems.
The task can be performed by creating a prototype.
In the security field, vulnerabilities are inherent and will always be present