How does the use of artificial intelligent tools impact high stakes work and the professionals doing the work, and with what consequences?

Fascinated by the growing promise for data-driven tools to transform work, I embarked on an ethnographic field study of the changing nature of diagnostic radiology practices and professionals. Based on data collection and analysis spanning four AI implementations in four sections of a radiology department, I theorize around the tools' ability to disrupt routine work by introducing a new source of diagnostic doubt and ambiguity. This ambiguity is related not only to the AI tools' opacity, but to the fact that the tool makes decisions differently than the expertly-trained radiologists.

How is it possible to develop working new products in just 72 hours?

It is exciting to study how new technologies have the potential to transform organizational processes or lead to surprising outcomes. Hackathons are a prime example, as "acceleration technologies" enable new product development processes spurred by novel forms of coordination. This work is in collaboration with Hila Lifshitz-Assaf and Lior Zalmanson and is Forthcoming at Academy of Management Journal.

We also created a Sloan Management Review article asking what managers can learn from how hackathon organizers balance autonomy and control. A short video is also available.

How can organizational researchers more accurately account for the impact of technology in their studies of technology?

In this collaborative work with Natalia Levina, we examine four theoretical perspectives that are particularly prominent in contemporary theories of technology in organizations. Our aim is to clarify how organizational scholars understand the theoretical commitments involved in using each of the perspectives and to avoid drawing on contradictory assumptions, in particular when it comes to theorizing material agency. This work was presented at Academy of Management 2018 and IFIP Working Group 8.2 in 2017 and will be ready for submission in the Fall of 2019.