Sarah Lebovitz

I recently received my Ph.D. in Information Systems at New York University’s Stern School of Business. I will be joining University of Virginia McIntire School of Commerce as an Assistant Professor in the Fall of 2020. My research utilizes qualitative methods to understand how new technologies transform work, professions, and organizational processes.

My dissertation explores how professionals are adopting and using AI tools in the field of medical diagnosis. Using ethnographic methods, I investigate how professionals incorporate (or not) three different AI tools across three different diagnostic settings, uncovering the importance of ambiguity and opacity related to using AI tools. I also examine how hopsital managers are making evaluations of which AI tools to adopt, giving rise to new knowledge issues related to the ground truth and data underlying AI tools.

In another project with Hila Lisfhitz-Assaf, we explore hackathons and what happens when innovation processes are ad hoc and subject to intense time pressure (Forthcoming at Academy of Management Journal). In a theoretical paper with Natalia Levina, we are compare how we study new configurations of humans and machines in organizational processes.

My research and teaching are rooted in my diverse professional experiences. I have held multiple roles transforming organizations through creating and implementing new technology solutions. I have gained experience across industries, functions, and organizational scales including IBM Research, PricewaterhouseCoopers, and The J. M. Smucker Company. Furthermore, I am currently serving as a Fellow for the World Economic Forum's Global Futures Council on the New Economic Agenda.

I received a B.A. in Management Information Systems from the Honors Tutorial College at Ohio University. I am an avid long distance runner and swimmer, cyclist, baker, and musical theater super fan.