Dmitry Mitrofanov

Office: Fulton Hall, Room 340 

257 Beacon Street,

Chestnut Hill, MA 02467

Phone: (617) 552-6582

Email: dmitry.mitrofanov@bc.edu

CV

I am an Assistant Professor of Business Analytics at Carroll School of Management, Boston College. I received my PhD in Operations Management at NYU Stern School of Business. My research interests fall into the intersection of data-driven operations, machine learning, and decision analytics, with applications in car-sharing, ride-hailing, and retail industries.  More broadly, I strive to develop methodologies by combining data analytics with mathematical modeling which could lead companies to make effective operational decisions. 

Research

Published/Under Review/Working Papers 

Choice Modeling, Assortment Optimization, and Estimation When Customers are Non-Rational: Multinomial Logit Model with Non-Parametric Dominance, Working Paper (with H. Topaloglu and Y. Wang).

Long-Term Policy Prediction with Causal Graphs: Insights from Healthy Grocery Shopping, Working Paper (with N. Kaynar).

Assortment Optimization with Replacement Options for Retail Platforms with Stockout Risk, Working Paper (with H. Topaloglu and Y. Wang).

AI-enabled Technology and Gig Workforce: The Role of Experience, Skill Level, and Task Complexity, Working Paper (with B. Knight and S. Netessine).

Consider or Choose? The Role and Power of Consideration Sets, Minor Revision at Management Science (with Y. Akchen).

Disclosing Low Product Availability: An Online Platform's Strategy for Mitigating Stockout Risk, Minor Revision at Management Science (with B. Knight).

The Impact of the Opportunity Zone Program on the Residential Real Estate Market. Accepted at MSOM (with R. Bekkerman, M. Cohen, X. Liu, and J. Maiden).

Media coverage: The Conversation, Propmodo, EjePrime (in Spanish) 

Customers' Multihoming Behavior in Ride-hailing: Empirical Evidence Using a Structural Model, Major Revision at MSOM (with S. Chitla, M. Cohen, and S. Jagabathula).    

Myopic Price Promotions in IPOs: Evidence from Ride-Hailing Platforms, working paper (with A. Borah and M. Cohen).

Demand Estimation under Uncertain Consideration Sets,  Published at Operations Research (with S. Jagabathula and G. Vulcano).  

Personalized Retail Promotions through a DAG-based Representation of Customer Preferences, Published at Operations Research (with S. Jagabathula and G. Vulcano).

Managerial Articles

How Online Retailers Can Avoid Costly Out-of-Stock Issues  (with D. Kim and B. Knight), Harvard Business Review, Digital Article, October 2024.

Why You Should Warn Customers When You’re Running Low on Stock  (with B. Knight), Harvard Business Review, Digital Article, September 2022. 

U.S. Opportunity Zones Use Tax Breaks for Developers to Help Poor Neighborhoods -- But Are They Choosing Wisely? (with R. Bekkerman, M. Cohen, and J. Maiden) Published in The Conversation, National Post, and Yahoo News, 2021.



Selected Awards