Dmitry Mitrofanov

Office: Fulton Hall, Room 340 

257 Beacon Street,

Chestnut Hill, MA 02467

Phone: (617) 552-6582



I am an Assistant Professor of Business Analytics at Carroll School of Management, Boston College. I received my PhD in Operations Management at NYU Stern School of Business. My research interests fall into the intersection of data-driven operations, machine learning, and decision analytics, with applications in car-sharing, ride-hailing, and retail industries.  More broadly, I strive to develop methodologies by combining data analytics with mathematical modeling which could lead companies to make effective operational decisions. 


Published/Under Review/Working Papers 

Assortment Optimization with Replacement Options for Retail Platforms with Stockout Risk, Working Paper (with H. Topaloglu and Y. Wang).

The Impact of AI Technology on the Productivity of Gig Economy Workers, R&R at Management Science (with B. Knight and S. Netessine).

A Nonparametric Stochastic Set Model: Identification, Optimization, and Prediction, Major Revision at Management Science (with Y. Chen).

Disclosing Low Product Availability: An Online Retailer's Strategy for Mitigating Stockout Risk, Minor Revision at Management Science (with B. Knight).

The Impact of the Opportunity Zone Program on the Residential Real Estate Market. Minor Revision at MSOM (with R. Bekkerman, M. Cohen, X. Liu, and J. Maiden).

Media coverage: The Conversation, Propmodo, EjePrime (in Spanish) 

Customers' Multihoming Behavior in Ride-hailing: Empirical Evidence Using a Structural Model, Major Revision at MSOM (with S. Chitla, M. Cohen, and S. Jagabathula).    

Myopic Price Promotions in IPOs: Evidence from Ride-Hailing Platforms, working paper (with A. Borah and M. Cohen).

Demand Estimation under Uncertain Consideration Sets,  Published at Operations Research (with S. Jagabathula and G. Vulcano).  

Personalized Retail Promotions through a DAG-based Representation of Customer Preferences, Published at Operations Research (with S. Jagabathula and G. Vulcano).

Managerial Articles

Why You Should Warn Customers When You’re Running Low on Stock  (with B. Knight), Harvard Business Review, Digital Article, September 2022. 

U.S. Opportunity Zones Use Tax Breaks for Developers to Help Poor Neighborhoods -- But Are They Choosing Wisely? (with R. Bekkerman, M. Cohen, and J. Maiden) Published in The Conversation, National Post, and Yahoo News, 2021.



Operations Management (Undergraduate), NYU Stern, 2018.

Teaching Assistant

Decision Models & Analytics (MBA), Instructor: Prof. Gustavo Vulcano, Winter 2018-19

Operations Management (MBA), Instructor: Prof. Victor Araman, Summer 2018

Operations Management (MBA), Instructor: Prof. Victor Araman, Summer 2017

Decision Under Risk (Global Degree Program), Instructor: Prof. Gustavo Vulcano, Fall 2016-17

Decision Models & Analytics (Undergraduate), Instructor: Prof. Ilan Lobel, Spring 2015-16

Decision Models & Analytics (MBA), Instructor: Prof. Ilan Lobel, Spring 2015-16

Operations Management (Undergraduate), Instructor: Prof. Michael Pinedo, Fall 2015-16

Selected Awards