Dmitry Mitrofanov

Office: Fulton Hall, Room 340 

257 Beacon Street,

Chestnut Hill, MA 02467

Phone: (617) 552-6582



I am an Assistant Professor of Business Analytics at Carroll School of Management, Boston College. I received my PhD in Operations Management at NYU Stern School of Business. My research interests fall into the intersection of data-driven operations, machine learning, and decision analytics, with applications in car-sharing, ride-hailing, and retail industries.  More broadly, I strive to develop methodologies by combining data analytics with mathematical modeling which could lead companies to make effective operational decisions. 


Published/Under Review/Working Papers 

The Impact of AI Technology on the Productivity of Gig Economy Workers, working paper (with B. Knight and S. Netessine).

A Nonparametric Stochastic Set Model: Identification, Optimization, and Prediction, working paper (with Y. Chen).

Disclosing Low Product Availability: An Online Retailer's Strategy for Mitigating Stockout Risk, Major Revision at Management Science (with B. Knight).

Demand Estimation under Uncertain Consideration Sets,  Minor Revision at Operations Research (with S. Jagabathula and G. Vulcano).  

Personalized Retail Promotions through a DAG-based Representation of Customer Preferences, Published at Operations Research (with S. Jagabathula and G. Vulcano).

Myopic Price Promotions in IPOs: Evidence from Ride-Hailing Platforms, submitted (with A. Borah and M. Cohen).

The Impact of the Opportunity Zone Program on the Residential Real Estate Market. submitted (with R. Bekkerman, M. Cohen, X. Liu, and J. Maiden).  

Media coverage: The Conversation, Propmodo, EjePrime (in Spanish) 

Customers' Multi-homing in Ride-Hailing: Evidence from a Structural model, working paper (with S. Chitla, M. Cohen, and S. Jagabathula).    

Managerial Articles

Why You Should Warn Customers When You’re Running Low on Stock  (with B. Knight), Harvard Business Review, Digital Article, September 2022. 

U.S. Opportunity Zones Use Tax Breaks for Developers to Help Poor Neighborhoods -- But Are They Choosing Wisely? (with R. Bekkerman, M. Cohen, and J. Maiden) Published in The Conversation, National Post, and Yahoo News, 2021.



Operations Management (Undergraduate), NYU Stern, 2018.

Teaching Assistant

Decision Models & Analytics (MBA), Instructor: Prof. Gustavo Vulcano, Winter 2018-19

Operations Management (MBA), Instructor: Prof. Victor Araman, Summer 2018

Operations Management (MBA), Instructor: Prof. Victor Araman, Summer 2017

Decision Under Risk (Global Degree Program), Instructor: Prof. Gustavo Vulcano, Fall 2016-17

Decision Models & Analytics (Undergraduate), Instructor: Prof. Ilan Lobel, Spring 2015-16

Decision Models & Analytics (MBA), Instructor: Prof. Ilan Lobel, Spring 2015-16

Operations Management (Undergraduate), Instructor: Prof. Michael Pinedo, Fall 2015-16

Selected Awards