We have a whole library of Job Aids for you. And if you can't find what you need in the library, you can always reach out to Adrianna, our resident Trails Trainer
Generally fixing things that are wrong in Trails go here. Examples include:
Merging duplicate clientsÂ
Data corrections, like incorrect dates
You can always report bugs to our analysts and let them get it fixed for you, too!
ModSquad Office Hours are every Tuesday and Thursday at 9:30am for Trails Users with Active access only
ModSquad is for live troubleshooting on a first come, first serve basis. You are always welcome to bring your questions here!
That's fine, shoot Cydney an email and she'll send you in the right direction!
Join the Mailing List or View Old Agendas
Want to see what we talked about during Trails Office Hours? Read the notes!
Curious if you found an issue we already know about? Check here!
You might know us as ModSquad, but the name mom calls when we didn't take out the trash is CTUG. In addition to our twice weekly meetings to help users and problem solve Trails stuff, we meet on the 4th Friday of even numbered months as a larger group. If you want to make sure your voice is heard as we continue to Modernize Trails, please make time to join us!
Don't have time but want to make sure your idea makes it to CTUG? Reach out to your county representative(s)!