Embedded Files
Types of User Roles
Types of User Roles
Facility Admin
Facility Admin
User Management
Facility Administrators can modify the user data for their associated facilities. They have the ability to activate, disable, and lock all user accounts associated with their facilities.
Facility Data Management
Facility Administrators can access and modify the facility data (phone number and address) for their associated facilities.
Facility Reporter
Facility Reporter
Data Entry
This role has the ability to view all cases submitted by users at their facility.
New User Registration
New User Registration
Facility Admins should register first
Select "Register New User"
Select Facility
Select from the drop-down, the facility you will be reporting from
If your facility is not among the pre-populated list, enter the facility information
If you need access to more than one facility, email (cdphe_reportal_support@state.co.us) - in the email, include the facilities you need access to and your user name/email
New user accounts require approval, which will be be performed by the Facility Admin and Reportal support as soon as possible
*Facility Admin: The first user to register at a facility is assigned as the Facility Admin. Please notify the Reportal support email (cdphe_reportal_support@state.co.us) if the user roles for your facility need to be changed.
Approving a Facility Reporter
Approving a Facility Reporter
Facility Admins are responsible for approving new Facility Reporters
You should receive an email with the subject line: “Facility User Approval Request - Facility Name” from CDPHE_epitrax@state.co.us. The email is intended to notify of the pending approval for a new Facility Reporter and includes a link to the Reportal.
Log in to the Reportal, click on the “Admin” button, and select “Users.”
There will be a list of facility administrators and reporters requesting access to your facility. All unapproved users will have the status 'pending' before approval. Users will appear in chronological order by registration date.
Once you find the new reporter, select their name, which will have a hyperlink. A new page will appear with the user's information.
Select "Edit User"
Select the Status drop-down and change the selection from Pending to Active
Select "Save User"
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