Known Issues

Description: Email BIRT Form for multiple transactions doesn't work

Workaround: The current workaround for the issue with printing BIRT forms for email is to use the standard print option to generate the form as a PDF, save that PDF, and then attach the file to a new email to the desired recipient. The team is still working on a fix for the underlying issue where selecting the email option for BIRT forms causes an error.

Description:  Favorites not working in the “Send Page” functionality.

Workaround: This is a known issue and has been reported to CGI. Currently the only option is to manually enter the email address or Copy/Paste it from another location. 

Description:  Reports: GA-015 Light Version for Central Payroll, and LDC-007 Light for Central Payroll. The same issue applies to the Statewide versions.  When refreshing the prompt to get a list of, one example, GTN run numbers, the retrieval is very slow (several minutes). 

Workaround: Do not refresh the list of values, just enter the prompt value manually.

Description:  Some department users see that their transaction is showing at the wrong level in the Track Work in Progress screen, but is in the correct queue level on the actual worklist screen for approvers to take task/approve.

Workaround: This issue does not affect the transaction's progression through the workflow. Transactions can still be processed to Final per existing workflow routing rules/levels.  The issue is confusing for users because, on the screen, it appears to the user that the transaction is stuck when it is not.