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This link will take you to a different section of the website where there are support groups, charities, agencies and organisations that can help families and individuals, young and old, with almost every issue you or someone you know might have. We have listed a wide range of free support links here but there are others should you choose to search online for alternatives. The information and links are organised into categories, however please keep in mind that some do have cross over to different categories on this page. If you are worried about something, it is likely that you will find a link here that you can follow to gain more information and support. We hope you find this helpful.
Every Local Authority in the country has to have a Multi-Agency Safeguarding Agreement (MASA) in partnership with the Police and Health. In Norfolk, the Norfolk Safeguarding Children Partnership (NSCP) is led by the 3 statutory partners who work together with other local agencies including the voluntary sector to make sure that children are protected from harm and that their welfare is promoted. The NSCP has robust independent scrutiny arrangements to ensure that people working with children carry out their safeguarding responsibilities as required by the law. Our work is underpinned by the government document Working Together.
Children's Advice and Duty Service (CADS).
Children's Advice and Duty Service (CADS).
Norfolk County Council uses the Children’s Advice and Duty Service (CADS) to help ensure that all children receive the right support, as soon as safeguarding concerns are raised.
This is run by a team of senior social workers who provide advice and support both professionals and members of the public who are worried about a child, talking through the risks and strengths within families and agreeing together who is best placed to meet the child’s needs.
As a school all of our DSL's (and additional staff) can and do make contact with CADS when they have a specific concern about a child and need further professional advice.
Please remember that the CADS should only be contacted when there are concerns about a child’s safety or wellbeing, and you believe they may be at risk of harm. This includes:
Immediate Safeguarding Concerns - where a child is at risk of significant harm, including physical, emotional, sexual abuse, or neglect.
Escalating Concerns - Where previous support or interventions have not improved the situation and concerns are increasing.
Concerns About Parenting Capacity - Where a parent or carer’s ability to meet a child’s needs is compromised due to issues such as substance misuse, mental health, or domestic abuse.
Members of the public who have concerns about the safety of a child should continue to call the same number 0344 800 8020.
If it is an emergency, dial 999.
Just One Norfolk is the ‘go to’ website for information about childhood health in Norfolk.
The information it includes covers (but is not exclusive to):
- Pregnancy
- Childhood illnesses
- Staying Safe
- Child Development and Additional Needs
- Healthy Lifestyles
- Emotional Health
- Return to School
- Bereavement Support
You can call Just One Number – 0300 300 0123 (open 8am – 6pm, Monday – Friday and 9am – 1pm Saturday)
Domestic Violence and Abuse
Domestic Violence and Abuse
Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help. If you're worried someone might see you have visited this page, the Women's Aid website tells you how to cover your tracks online.
Domestic violence, also called domestic abuse, includes physical, emotional and sexual abuse in couple relationships or between family members.
Domestic violence can happen against anyone, and anybody can be an abuser.
You do not have to wait for an emergency situation to find help. If domestic abuse is happening to you, it's important to tell someone and remember you're not alone.
Leeway support for students:
Leeway support for students:
In school, students are able to access support from Leeway through a referral process. If you feel that your child or someone you know would benefit from this, please make their HOY/Inclusion worker or a DSL aware, so they can make the referral.
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