FAQ
(Frequently Asked Questions)
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ALL CLASSES ARE
ONLINE !
using the Google Workspace platform and Zoom
ABOUT COURSES & THE PROGRAMME
What are the office hours?
Academic Year
2026-2027
Note that office hours change depending on whether classes are in session.
TERM 1
14 September 2026 - 11 December 2026:
Mondays - Thursdays: 11am - 3pm (in office) / 4pm - 6pm (via email) Fridays: 10am-3pm
CHRISTMAS HOLIDAY
14 December 2026 - 1 January 2027: NO CLASSES / OFFICE CLOSED
TERM 2
4 January 2027 - 19 March 2027:
Mondays - Thursdays: 11am-3pm (in office) / 4pm - 6pm (via email) Fridays: 10am-3pm
2nd BREAK
22 March 2027 - 26 March 2027: NO CLASSES / OFFICE CLOSED
TERM 3
29 March 2027 - 28 May 2027:
Mondays - Thursdays: 11am-3pm (in office) / 4pm - 6pm (via email) Fridays: 10am-3pm
When do classes start?
Classes begin Monday, 14 September, 2026
When do classes end?
Classes end Friday, 28 May, 2027
Are the classes face-to-face or online?
ALL CLASSES ARE ONLINE, with the exception of Science subjects which will have a face-to-face components in Term 3.
Are the classes offered during the Day or Evening?
All classes are conducted in the EVENING.
See our Timetable page for details.
Do you offer CAPE subjects?
No. All of the courses we offer are CSEC (Secondary School Level 1-5 Form)
No. All of the courses we offer are CSEC (Secondary School Level 1-5 Form)
Do I need to buy books, if so what books should I buy?
It is recommended that you buy the text books, however, please visit the Booklist page to see which books are mandatory
Will there be Student Orientation?
Student Orientation will be ONLIINE.
It is slated for Wednesday, 9 September, 2026 at 6pm
After you join the Programme, you will be sent an invitation link to attend Orientation.
Are there any technical pre-requisites for online classes?
YOU MUST HAVE:
1. Access to a reliable digital device; either a desktop or laptop.
Mobile phones and tablets are NOT recommended for this online instruction.
2. Access to reliable, very good strength Wi-Fi or internet connection.
Are there any subject pre-requisites?
We also offer Fundamentals of Mathematics and Fundamentals of English classes. These courses are not mandatory and are not pre-requisites for enrollment in our CSEC Programme. However, they are strongly recommended for students who may lack a solid foundation in Mathematics or English, feel uncertain about their abilities in the subject, have not attempted the CSEC examination within the past four years, or previously obtained a grade lower than Grade 4.
These preparatory courses are designed to strengthen core skills and build students’ confidence, thereby better preparing them for the more demanding CSEC classes.
Students may still enroll directly in the CSEC courses as usual should they not want to attend the Fundamentals courses.
CXC REGISTRATION & EXAMS
Does the cost of the Programme Courses include CXC exam fees?
No. CXC Exam fees are IN ADDITION to the cost of our Courses i.e. the cost of CXC exams are NOT included in the cost of the Programme Courses.
How can I register for CXC Exams ?
Visit the Springer Memorial Tertiary office to fill out a CXC Exam Registration form and pay IN FULL, in cash, for your exams.
Bring your national ID card or another form of ID with you.
Only students enrolled in the Springer Continuing Education Programme will be permitted to register for CXC examinations at the Springer Memorial Tertiary office.
Registration is only for the May/June period of any year. No registration is available for January examinations.
Refer to our CXC Exam Fees page for the cost of exams.
Can someone register for CXC Exams on my behalf?
Yes. Someone may register for you, however, they will be required to
1) fill out a CXC Exam registration form on your behalf and
2) bring your National ID card or another form of identification at the time of registering for them
3) make FULL payment.
Can CXC exam fees be paid in more than 1 installment?
No. All CXC fees must be paid in full, in 1 payment, and in CASH only.
Can I pay online?
No. Unfortunately, payments cannot be made online at this time. All payments must be made in person at the Springer Memorial Tertiary Office. Please note that only full payment for CXC examinations will be accepted.
• CASH ONLY
• NO US Currency
• NO Debit / Credit Cards
• NO Cheques
When do I register and pay for the CXC exams?
Registration for CXC examinations typically begins between October and November 2026.
Students will be notified by the Tertiary Office once the Ministry of Education Transformation announces the commencement of CXC registration.
Is there a late fee if I miss the CXC registration deadline?
Yes. Refer to our CXC Exam Fees page for details.
Where will CXC Exams be held?
Provided you registered at the Springer Tertiary office to sit your CXC exams, and NOT at the Ministry of Education Transformation, you will sit all exams at Springer Memorial School.
What is the format of the CXC exams?
CXC Examinations will, for most subjects, take the form of 3 exams; Paper 1, Paper 2, and Paper 3 (commonly known as 3/2 Paper or Alternate):
o Paper 1: multiple choice paper
o Paper 2: open-ended answers paper
o Paper 3: (commonly known as 3/2 Paper or Alternate): consists of an SBA Paper/project, or Science Practical (Lab), or scenario-based paper, depending on the subject
Refer to our Student Handbook, which will be attached to your first email from us, for details.
If I have dyslexia or another learning challenge can I get extra time or assistance in the CXC exam?
When you come to register to sit your CXC exams you MUST indicate on the registration form by "SPECIAL NEEDS ARRANGEMENT", that you are requesting special arrangements for your exam.
When you come to register to sit your CXC exams you MUST indicate on the registration form by "SPECIAL NEEDS ARRANGEMENT", that you are requesting special arrangements for your exam.
NOTE: The deadline for these requests may be at the end of November 2026. You will be advised of the exact deadline date as soon as we are notified.
NOTE: The deadline for these requests may be at the end of November 2026. You will be advised of the exact deadline date as soon as we are notified.
IN ADDITION you will need to provide the following:
A report, not older than 2 years, written by an educational psychologist, on the student's learning challenge.
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