Here Comes The Bus Mobile App

Known GPS Issues (Click Here)

ATTENTION: Please be aware that if a substitute bus is driving your child, the Here Comes The Bus app may not work for that day.  Also be aware that Here Comes the Bus requires a high speed internet connection either through Wifi or cell reception.  In areas of low cell reception, your app may not work. SCPS cannot guarantee the app will work on your personal wifi network, cell service, or device.

How to Get Started

Using the app is EASY!  You will need the SCPS school district code 86784 for General transportation or 30196 for Special transportation and a Student Information System (SIS) Parent Account.  

Parents of students that access both types of buses will need to create a Special Transportation HCTB account and a Regular Transportation HCTB account.   They can use the same email, but use different school codes for each account.  It is easier to have to have two devices with one account on each, but not necessary.  Parents do have to switch back and forth to actively track the bus if using one device, but if they have notifications set up, the notifications will still pop up for both accounts even when logged out of the accounts.  Notifications are device based.  So if they are signed into their account on the Special Transportation side, they would still get notifications from their Regular Transportation account as well.   

Please be sure to follow the detailed instructions below. 

-From a smartphone or tablet, download (for free) the Here Comes the Bus® app from the App Store or Google Play.

OR

-From a laptop or PC, access the Here Comes the Bus Website.

Please Note:  If a new SIS Parent Account was created, please wait 24-48 hours before proceeding with the detailed instructions below.  

Step By Step

1. Download the Here Comes the Bus app or visit herecomesthebus.com

2. Select the “Sign Up” button at the bottom

3. Enter  your email, first name, last name, and school code and click “continue” followed by “Confirm”

4. Enter in a password following the listed rules and press "Confirm Password"

5. Open your email inbox, and look for a confirmation email from Synovia/Cal Amp.  Confirm your account, return to the app, and select "Login".

6. Login using your email, school code, and your password.

7. Enter a Device name and select "Save"

8. Enter your child’s last name and 7 digit student ID number

9. Confirm the stops listed for your student and select "Continue"

10. Read the info about the bus notification circle and select "continue"

11. If you have more students, select Add another student.  When finished adding students, select "Done"

12. Now you are ready to explore the app, starting with "Map".

Once signed in, you can customize or edit features, including how the app will communicate with you, and the size and location of the notification radius around your child's bus stop.

Helpful Tips

The app tracks the bus route, not the student.

Sometimes we make bus substitutions and this can affect the accuracy of the Here Comes the Bus® app.  When a bus substitution is made, the Here Comes the Bus® app may not work.

Please note that no bus tracking service is 100 percent accurate; DO NOT assume the bus is not coming just because the app did not notify you!  If in doubt about the arrival of a bus, please contact the Transportation office at 540-582-5125

The bus stop associated with your child for morning and afternoon bus service is the location you can draw the radius around; the app does not track after-school athletics or any other transportation we provide.

You must have your SIS ParentVUE Account information in order to use the app.  If you need your SIS Parent Account information, you must contact your child's school.  Transportation staff will NOT be able to provide this information to you.

Depending on your cell provider and coverage strength, notifications may be delayed due to bad cell phone reception.

Things to Know

How Does it Work?

Here Comes the Bus® uses global positioning system (GPS) technology to locate and track your child's school bus.  It is powered by software from Synovia Solutions, which are experts at tracking data, which they have been providing to fleet managers across North America for over 15 years.

Is the Information Private and Secure?

Here Comes the Bus® uses HTTPS, just like a bank or online store, which means that all communications between your web browser and the site are encrypted and secure.  (That is what the S in 'HTTPS' stands for - secure)