E: hello@sportnaturetravel.it

T: +39 0464 487043

SportNature Travel srl - Corso Rosmini 76, 38068 Rovereto (TN), Italy

Tax Code: 0249424022

License Number and Date: 109 - 20/04/2018

GENERAL TERMS&CONDITIONS

Booking

• You can book the activities up to 15 days ahead.
• You can book an activity until 4pm of the day before.
• To confirm your booking you need to pay the entire amount.

Change of program and cancellation by clients

• In case of bad weather/safety reasons we will cancel and refund the activity, notifying it by 6pm the day before.
• You can cancel at any time, but SportNature Travel will not refund any unattended activity, even in the case of bad weather (except for canyoning, please find further info on that page).

Transport

• You will need a car to get to the meeting points.

Responsibility, damages and insurance

• With your booking you declare to be in good health. Serious health issues must be notified at the time of reservation. SportNature Travel will not be responsible for problems caused by unreported health issues.
• Any food allergies must be notified at the time of reservation. In case of no notification, we will try to accommodate your requests but cannot guarantee to do so.
• The gear is carefully checked before and after each activity. SportNature Travel is covered by insurance and all our guides/instructors are certified and offer you the highest possible level of safety. But we cannot completely exclude all risks. With your booking, you understand and accept the unexpected risks of outdoor activities and agree to renounce any claim for compensation or damages against guides, instructors or SportNature Travel.
• Please be on time. In case you are more than 30 mins late, our guides/instructors will start the activity without you. You can reach the group on your own, but SportNature Travel will not be responsible for any activity without the presence of one of our guides/instructors.