Solace Office Team
News and Resources
Embedded Files
Looking for previous huddles?
Looking for previous huddles?
This dropdown gives you access to our Office Huddle recordings 2022-2023.
This dropdown gives you access to our Office Huddle recordings 2022-2023.
January 5: Welcome to 2022: Rise and Sites
January 12: Family Advocate
January 19: Family Caregiver Services
January 26: Diversity, Equity, and Inclusion
Pillar Series:
February 9: Accountable (video unavailable - click here for link to Accountable Huddle presentation slide deck)
February 16: Courteous
February 23: Efficient (video unavailable - click here for Efficient Huddle presentation slide deck)
March 9: Responsive
March 30: Defining GLIP
April 6: AAC Augmentative & Alternative Communication (AAC)
April 20: RC Video Updates
Story of a Solace Patient: Life Cycle Series:
May 4: Life Cycle Series - Marketing (video unavailable)
May 18: Life Cycle Series - PA (video unavailable)
June 1, 2022: Life Cycle Series Patient Financial Services
June 15, 2022: Life Cycle Series HIM & Nursing
June 29, 2022: Clinical Perspective on MatrixCare
July 13, 2022: Evaluation Walk-Through from a Clinician's Point of View
July 20, 2022: Telemedicine Feeding Therapy SLP/OT Co-Treat in Action
July 27, 2022: Community Impact
August 17, 2022: SMTA, IT, HR, Payroll (video unavailable)
August 31, 2022: Emergency Preparedness
September 21, 2022: Family Caregiver Services Update
October 5, 2022: Clinical Onboarding
October 28, 2022: Administrative Onboarding
November 30, 2022: Benefits Open Enrollment
December 14, 2022: Year End Review
January 18, 2023: Meet the HR Team
February 1, 2023: Phone Tree Update
February 8, 2023: Telehealth
March 8, 2023: Ergonomics
March 22, 2023: HR: Hydration & Sleep
April 5, 2023: Google Calendar: Tips and Tasks
April 20, 2023: HR Huddle - PTO
May 3, 2023: Google Sheets Video and Google Sheets Slides
June 7, 2023: RCM Huddle
July 12, 2023: PA Competency
July 19, 2023: ***Essential I9 Document Information from HR
September 20, 2023: Open Enrollment
Looking for some favorite Colorado restaurants?
Looking for some favorite Colorado restaurants?
Check out our staff pics for restaurant faves!
2022-11-05_19-51-35.mp4Did you know that you could access learning tools on many of Solace's systems directly in Paycom? Navigate to Paycom Learning and explore the growing Foundations Learning Library!
Want to learn how to add headings to documents? Dropdowns to spreadsheets? Solace Foundations: Google Drive, Docs, Spreadsheet Tips and Tricks is the 101 course for you!
Want a tour of Paycom? Are you a manager wanting to see time management from a team member's point of view? The Foundations Paycom course - check it out!
And the best thing about Paycom Learning? A record of your course is stored in your Paycom!
More and expanded courses will be offered throughout the year.
Special request? Questions? Reach out to training@solacehealthcare.com
How to access these great resources? Watch the video or follow the steps below!
Open Paycom
Click Learning > My Learning
Type "Foundations" in the search bar
Pick your course, start, finish, revisit!
Protected Health Information (PHI)
ALWAYS get at least two identifying pieces of information AND check the chart to ensure that a caller is authorized prior to discussing any Solace patient. Remember, we do not even disclose a child is a patient with Solace unless we have verified the caller's information and made sure they are listed in the chart. If not in the chart, check the Admission Documents!
Forms and More!
Forms and More!
Did you know that the "Quick Link" at the top of this page has the same useful forms and information included in Spreading Solace? Easy to find and access right here on your Office Google Site!
From Demographic Update Forms to Parent Complaint Forms - all of the information is here at your fingertips!
This module will provide you with the details of our Administrative Onboarding Program and is an excellent resource for new leads, managers, trainers to become accustomed to the flow and content of Administrative Onboarding.
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