Resources
Mental Health Resources
Care Solace
Care Solace is an online no-cost resource with a live 24/7 concierge meant to assist students and families in finding local mental health-related programs and counseling services. Students and their families can access Care Solace services by contacting the Wellness team or:
Call (888) 515-0595 to speak with someone from your Concierge team. Representatives are standing by to take your call or email 24/7
Further information on Care Solace and other important community resources can be accessed through our District webpage.
Mental Health Emergency
If you are experiencing a Mental Health Emergency Call 9-1-1 or go to your nearest hospital emergency room if you can safely get there. Psychiatric Emergency Services are available at:
San Mateo Medical Center
222 West 39th Ave., San Mateo, CA, 94403
650-573-2662
Mills-Peninsula Medical Center
1501 Trousdale Drive, Burlingame, CA 94010
650-696-5915
OnYourMind - Peer Supported Teen Crisis Chat
Onyourmind.net is a StarVista program that provides a safe and anonymous place for teens & youth to talk, find support, and explore resources. Reaching out can feel overwhelming and scary, especially to a stranger. You can talk about anything that’s on your mind- including relationships, school, depression, stress, suicide, friends, parents, cutting, identity, and health. We don’t share your information outside of the chat.
All are welcome on the chat. We ask that you adhere to our Chat Agreements to keep the chat safe for everyone. The chat is based in San Mateo County, California, but anyone can use our service. You can also submit a question to be answered on our Q&A page or check out Resources for additional information and support.
Behavioral Health and Recovery Services ACCESS Call Center
To access mental health or alcohol and other drug services for you or in your family who may be experiencing a mental illness or a substance use disorder, call the Behavioral Health and Recovery Services ACCESS Call Center for information, an assessment and a referral based on individual needs.
ACCESS Call Center: 800-686-0101, TDD: 800-943-2833
Serenity House - San Mateo County Respite Center
Serenity House offers short-term residential services for adults in a mental health crisis. We provide a safe place to stay and support individuals in their recovery.
Youth Service Bureaus of the YMCA – San Mateo
Juvenile diversion and prevention programs for families, children and adolescents experiencing problems in the family, school or community. Individual, group, couples, and/or family counseling. On-campus crisis intervention and assessment.
1670 South Amphlett Blvd., Suite 115, San Mateo 94402
650-349-7969
San Mateo County District Attorney’s Office/ Victim Center Program
Information and referral, emergency assistance, crisis intervention and counseling referrals for victims of violent crime.
400 County Center, Third Floor, Redwood City 94063
1050 Mission Road, South San Francisco 94080
650-599-7479
Bullying and CyberBullying
EduMed Cyberbullying and Harrassment Online: Awareness and Prevention
Whether you’re just starting out online or you’re a seasoned digital learner, cyberbullying can impact any student at any time. Learn to understand the basics, gain expert insight on handling yourself in cyber harassment situations, and take away tips for staying safe online.
916-903-6627
B.R.A.V.E is an association for children K-12 and is passionately committed to creating awareness and demanding accountability, while calling for action. The EPIC program addresses the many forms that peer abuse can take and informs children of their rights and responsibilities based on state and federal laws related to peer abuse.
The STOMP Out Bullying™ HelpChat Line is a confidential online chat that helps youth ages 13-24 with issues around bullying and cyberbullying; we also provide support to youth who may be at risk of suicide.
855-790-HELP (4357)
Education, Information, and Prevention for victims of cyberbullying.
Domestic Violence
Anger Management and Domestic Abuse Therapy Center
Court-ordered and self-referred counseling programs offered in English and Spanish, including domestic violence counseling, anger management, parenting and child abuse prevention.
650-375-0449
430 Peninsula Avenue, Suite 7, San Mateo 94401
Community Overcoming Relationship Abuse (CORA)
CORA provides safety, support and healing for individuals who experience abuse in an intimate relationship, and educates the community to break the cycle of domestic violence. Our services include a 24-hour hotline, support groups, legal services, emergency and transitional housing, and more, in English and Spanish.
Toll Free 24 Hour Hotline: (800) 300-1080
2211 Palm Avenue, San Mateo 94403
Counseling for domestic violence, anger management and all forms of child abuse, regardless of religion.
650-570-7273
Address: 1510 Fashion Island Blvd., Suite 110, San Mateo 94404
Supervised visitation for families with domestic violence issues and individual counseling at no charge for children who have experienced trauma.
650-403-4300
24 Second Avenue, San Mateo 94401
Court-approved domestic violence and anger management programs offered in English and Spanish. Group and individual counseling.
650-599-9955
500 Allerton Street, Redwood City 94063
LGBTQ and Gender Equity
Parents/Guardians, Families and Friends of Lesbians & Gays (PFLAG) Hotline
415-921-8850
San Francisco Chapter welcomes all to share experience and concerns in a completely confidential and supportive environment. Encourages lesbian, gay, bisexual, transgender people, parent/guardians, family and friends to attend their meetings.
800-246-7743 (PRIDE)
Email: help@GLBThotline.org
The gay,lesbian,bisexual and transgender (GLBT) youth talkline provides telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the united states.
Hours: Monday-Friday, 1:00-9:00 p.m. and Saturdays, 12:00 - 5:00 p.m.
650-965-2020
Adolescent Counseling Services to empower Lesbian, Gay, Bisexual, Transgender, Queer and Questioning youth that builds safe and accepting communities through support, education, and advocacy.
866-488-7386
The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.
A free, confidential secure, instant messaging service that provide live help to lesbian, gay, bisexual, transgender, and questioning young people, ages 13-24.
Whether seeking behavioral health services or gathering in solidarity with others to share stories, build relationships, learn, grow, create, and heal together, LGBTQ+ individuals and communities throughout the Peninsula finally have a space to call their own!
LYRIC’s mission is to build community and inspire positive social change through education enhancement, career trainings, health promotion, and leadership development with LGBTQQ youth, their families, and allies of all races, classes, genders, and abilities.
Gender Spectrum helps to create gender sensitive and inclusive environment for all children and teens.
Counseling Services
Adolescent Counseling Services
650-424-0852
Adolescent Counseling Services (ACS) exists to support the wellbeing of all teens, tweens, and young adults in Santa Clara and San Mateo Counties. ACS’ network of skilled family therapists and professionally-led support groups are resources that youth and their families can rely on time and again for help with life’s challenges, be they big or small.
Anger Management and Domestic Abuse Therapy Center
650-301-3300
Individual, Couple, Family and Group Counseling
HOPE Program is an outpatient mental health clinic specializing in working with adult and adolescent clients in individual and group settings. We provide treatment services to individuals, couples, and families coping with emotional, behavioral, or psychological challenges. We also offer specialized forensic mental health services.
650-403-4300
Peninsula Family Service strengthens our community by providing children, families, and older adults the support and tools to realize their full potential and lead healthy, stable lives.
Family Assertive Support Team (FAST)
650-368-3178
The Family Assertive Support Team is an in-home outreach service that offers assessment, consultation, and support services to adults (age 18+) in San Mateo County experiencing a severe mental health problem and their designated family members (broadly defined as individuals with close and enduring emotional ties).
650-591-9623
StarVista is a non-profit organization that has been helping people throughout San Mateo County navigate life’s challenges for over 50 years. Our counseling, crisis prevention, youth housing, and outreach programs reach tens of thousands of people in our community each year.
YMCA Yough Service Bureau and Mental Health Services
Offers clinical counseling services in our three clinics in San Mateo County on a sliding fee scale and free to Medi-Cal and Victims of Crime (VOC) recipient.
Sexual Assault
Crisis counseling, outreach and advocacy services, support groups for survivors of sexual assault, their family and friends.
1860 El Camino Real, Suite 406, Burlingame 94010
650-692-RAPE (7273)
San Mateo County Human Services Agency/Child Protective Services (CPS)
Responds to reports of abuse, abandonment, sexual molestation, exploitation, or neglect of children age 17 or under.
400 Harbor Blvd., Belmont 94002
650-802-7922
StarVista - Crisis Intervention and Suicide Prevention Center
Crisis Line: 650-579-0350 or 800-273-TALK (800-273-8255)
Alcohol and Drug Helpline: 650-573-3950 Parent Support Line: 888-220-7575
National Sexual Violence Resource Center
The National Sexual Violence Resource Center (NSVRC) is the leading nonprofit in providing information and tools to prevent and respond to sexual violence.
Suicide and Self Harm
Suicide is preventable and mental health is treatable. There is help! During school hours, if you, or a friend, are having thoughts of hurting yourself or others, get help immediately from a trusted adult on campus or visit the counseling department.
For life-threatening emergencies after school, on the weekends or during school breaks/holidays, you can call 9-1-1, your local police department or visit the nearest emergency room if you can get there safely.
StarVista - Crisis Intervention and Suicide Prevention Center
The StarVista Crisis Intervention and Suicide Prevention Center (CISPC) provides a 24-hour crisis hotline staffed by trained volunteers. Individuals are encouraged to call the hotline if they are in crisis or thinking about suicide, or are concerned about someone they know. The service is free and confidential.
Crisis Hotline: 650-579-0350 1-9pm, 7 days a week
For Spanish Speakers: CISPC is a sponsor of the Bay Area crisis hotline for Spanish Speakers. The Linea de Crises is available 1pm – 9pm, seven days a week. 1-800-303-7432 – for Spanish
For Youth: CISPC also offers a youth support and suicide prevention website at www.onyourmind.net. The website provides useful information and resources, and includes a peer-staffed chat room. Monday through Thursday, 4:30pm – 9:30pm. The chat room provides a safe, anonymous place for youth to receive support from other youth.
For Youth: 24-Hour Youth Hotline (Teen) - 650-579-0350
For Parent/Guardians: 24-hour Hotline - 650-579-0358 (888) 220-7575
Drug and Alcohol Helpline - 650-573-3950
San Mateo County Behavioral Health and Recovery Services (BHRS)
The ACCESS Call Center is a gateway that can guide you through all the different and appropriate services offered by San Mateo County.
Phone: 800-686-0101
TDD: 800-943-2833
Child and Adolescent Hotline & Prevention Program (CAHPP)
The Child & Adolescent Hotline and Prevention Program (CAHPP) is a hotline that is available 24/7 for parents of children of all ages (0-18), as well as educators, counselors, doctors, coaches, and members of the community. CAHPP’s licensed clinicians respond to callers and texters with questions regarding a child who may be having difficulty reaching developmental milestones or is exhibiting concerning and/or unusual behavior; for example, a child who is easily frustrated or discouraged; inattentive; a loner or excessively shy; constantly seeking attention; or noncompliant.
Hotline: 650-567-KIDS (5437).
Family Assertive Support Team (FAST)
The Family Assertive Support Team is an in-home outreach service that offers Assessment, consultation, and support services to adults (age 18+) in San Mateo County experiencing a severe mental health problem and their designated family members (broadly defined as individuals with close and enduring emotional ties).
650-368-3178
National Suicide Prevention Lifeline
The lifeline is a 24-hr, toll-free suicide prevention service available to anyone in suicidal crisis of their friends and loved one.
800-273-8255 (TALK)
Additional resources
American Foundation for Suicide Prevention
Means Matter Campaign (Save lives by reducing access to lethal means, Harvard School of Public Health)
Seize the Awkward (How teens can help teens connect to adults or counseling professionals)
Grief and Loss
Coalition to Support Grieving Students
The Coalition created grievingstudents.org, a groundbreaking, practitioner-oriented website designed to provide educators with the information, insights, and practical advice they need to better understand and meet the needs of the millions of grieving kids in America’s classrooms.
Grief support for children, teens, families and adults.
650-321-5272
Relationship Abuse
Highly-trained advocates offer support, information and advocacy to young people who have questions or concerns about their dating relationships. We also provide information and support to concerned friends and family members, teachers, counselors, service providers and members of law enforcement. Free and confidential phone, live chat and texting services are available 24/7/365.
Chat at www.loveisrespect.org
Text LOVEIS to 22522*
Call 1-866-331-9474
Love is the most important thing in our lives, yet we are taught very little about it. One Love is on a mission to change that. We educate young people about healthy and unhealthy relationships, empowering them to identify and avoid abuse and learn how to love better.
CORA - Community Overcoming Relationship Abuse
CORA is the only agency in San Mateo County solely dedicated to helping those affected by intimate partner abuse. From counseling, to emergency housing, to legal assistance, our services are designed to provide safety, support, and healing.
Toll free 24 hour hotline: 800-300-1080
Eating Disorders
National Eating Disorder Association (NEDA)
The NEDA Helpline is available Monday-Thursday from 9 am - 9 pm ET, and Friday from 9 am - 5pm ET. Contact the Helpline for support, resources and treatment options for yourself or a loved one.
Helpline volunteers are trained to help you find the information and support you are looking for. Reach out today!
Helpline: (800) 931-2237
Emergency Shelter
Conflict intervention/individual/family counseling for youth 10 to 17, emergency shelter.
650-367-9687 (24/7)