Administrative Questions
Where do I go to get my student ID?
SLU ID's are available at the Marvin and Harlene Wool Center, which is across the street from Fitzgerald Hall on Lindell Blvd. You use your ID to enter the library and the rec center and you may be asked for your id at sporting events. To learn more about getting your ID visit https://www.slu.edu/parking/slu-id.php
I have a question about financial aid or a charge on my account. Who can help me?
Financial aid counselors are available in person or on the phone during the daytime Monday - Friday or you can send your financial aid counselor an email. You are assigned a financial aid counselor based on the first letter in your last name. To find out who your financial aid counselor is, visit https://www.slu.edu/financial-aid/contact.php
I am having problems with my password or Banner account. Who can help me with that?
Professionals with SLU's Information Technology Services are available by phone, email, or via online chat. They offer extended hours during the fall and spring semester. Please call 314-977-4000 or visit their webiste for more information: https://www.slu.edu/its/index.php
I need the contact information for one of the offices on campus. How can I find a phone number or email address?
If you visit www.slu.edu, you should be able to type what you need in the search box at the top right hand corner under Search and Directory. If that does not work, please visit the Contact Information website for assistance at https://www.slu.edu/contact/index.php
I am an international student who needs assistance related to my student status. Where do I go for help?
Cathy Donahue (catherine.donahue@slu.edu or 314-977-7148) works with international graduate students. If you have a general questions, you might be able to find the answer on the International Services website at https://www.slu.edu/international-services/index.php
What is SLU's inclement weather policy?
You will be notified about the university closing via your SLU email. Sometimes faculty members get in touch with their students when the weather appears hazardous. If you would like to learn more about SLU's inclement weather policy, visit
https://www.slu.edu/news/announcements/2016/december/inclement-weather-policies.php
I need to schedule an appointment with a counselor on campus. How do I get in touch with SLU's counseling center?
If you need someone to talk to, you are welcome to utilize counseling professionals at SLU's counseling center. Please visit their website for information about scheduling an appointment. https://www.slu.edu/life-at-slu/university-counseling/index.php
Academic Issues
When will I know what books I need for my classes?
This varies by faculty member; some email the syllabus several weeks before the semester begins. Others distribute the syllabus on the first day of class. You are welcome to check your class Canvas page or email your faculty member to inquire about textbooks.
Can I buy books and SLU merchandise on campus?
Saint Louis University Barnes and Noble Bookstore sells textbooks, apparel, and other SLU related merchandise. They are located in the Busch Student Center, which is at the corner of Grand and Laclede Avenue. You can visit their website at https://www.slu.edu/about/bookstores-gear.php
Do I have to buy my books at SLU's book store?
You are welcome to purchase your books wherever you choose. The faculty encourage you to purchase used textbooks when they are available.
I need help learning how to use SLU's library related technology so I can access on-line journals and e-books. Who can help me with that?
Martha Allen is the librarian for the School of Education. She is a wonderful resource and is always happy to work with new or continuing students. Visit her webpage at http://libguides.slu.edu/prf.php?account_id=33432
I have a documented disability. How can I get the support I need to be successful?
The staff in Disability Services handle all documentation paperwork. They are also a good resource if you have questions related to your disability. Please visit their website for more information: https://www.slu.edu/life-at-slu/student-success-center/disability-services/index.php
How do I change academic advisors?
For a graduate student to be assigned a new advisor, the following steps will be followed:
1. The student will meet with his or her Program Director to make the request and share the
rationale or the Program Director may initiate the process by requesting a meeting with the
student.
2. The student, with the Program Director, will identify the new advisor.
3. The Program Director will notify the current advisor about the change.
4. The Program Director will notify the new advisor.
5. The student will obtain a "Petition to Change the Advisor" from their current or new advisor or the program director. The student will fill out the top portion and obtain signatures from their previous and new advisor as well as the program director.
6. The Program Director will approve and sign the petition and submit it to the Associate Dean.
7. The Associate Dean will approve and sign the petition and return a copy to the Program
Director.
About SLU's Campus
Where should I park?
The closest parking garage is the Compton Garage located at the corner of Lindell Blvd and Compton Avenue. If you are on campus several times per week for long stretches of time, you could buy a parking pass for use anytime or you can buy a commuter evenings only pass which also works on the weekend. You can buy a $6/day coupon book to park in the Compton Garage from Parking and Card Services if you only come to campus for classes. For more information about parking, visit https://www.slu.edu/parking/visitor-parking.php
What are my dining options when I'm on campus?
There are plenty of dining options available on and near campus. If you are looking for on campus dining close to Fitzgerald Hall, Busch Student Center offers St. Louis Bread Company, several fast food options, and the Billiken Grill. Some of the dining halls offer buffet style meals that can be paid for individually. For more information about dining on campus, visit https://dineslu.sodexomyway.com/
If you are interested in dining off campus, there are several options on Lindell and Grand Boulevard. Visit Midtown Alley's website for a list of restaurant options near campus at https://www.midtownalley.com/eat-drink
What athletic facilities are available to me on campus?
As a SLU student, you are automatically a member of Simon Recreation Center and we encourage you to use the "rec" center. There is an Olympic sized swimming pool, weight and cardio machines, free weights, racquetball courts, and intramural sports. If you would like to learn more about the Simon Recreation Center, please visit https://www.slu.edu/life-at-slu/campus-recreation-wellness/facilities-and-hours.php
What other resources are available to me on campus?
There are many resources on campus. If you are interested in a religious experience you can attend mass at St. Francis Xavier (College) Church, there are opportunities for spiritual reflection through programs organized by the Office of Mission and Identity, and you can visit the Museum of Religious and Contemporary Art. Please visit Mission and Identity's webpage to learn more at https://www.slu.edu/mission-identity/index.php
There are also athletic events, many of which you can attend for free as a SLU student. Visit Billiken Athletics to see the many sporting events hosted on SLU's campus at https://slubillikens.com/sports/2011/8/22/205246309.aspx
Am I safe when I'm on campus?
SLU employs over 80 licensed security officers who patrol the campus around the clock. A member of the Department of Public Safety will walk you to and from your car if you wish to have an escort from your car to the building you are using on campus. If you would like to learn more about the Department of Public Safety, please visit https://www.slu.edu/about/safety/index.php