Under the general direction of the Vice Rector and Associate Vice President, the Director manages the Office of Student Life, providing strategic leadership, vision, and oversight for a broad portfolio of non-academic student services. The Director is responsible for cultivating a vibrant, inclusive, and supportive campus environment that promotes student well-being and success and cross-cultural understanding, while upholding Saint Louis University’s Jesuit mission and values.

The Director supervises staff and oversees programs, policy implementation, long-term planning, and day-to-day operations across multiple areas. These include host family housing, student clubs and organizations, student government, volunteer programming, trips, athletics, orientation and pre-arrival engagement, international student support, and student conduct, among others.

The Director also serves as a member of the SLU-Madrid Care Team, monitoring students with significant support needs and participating in core decision-making regarding student well-being.

Key Responsibilities and Oversight:

• Develops, supports, and coordinates initiatives and high-quality programming that promote student engagement and belonging.

• Oversees policies, procedures, and standards related to departmental operations.

• Builds relationships with key partners and offices (such as the University Counseling Center) to address student needs and support well-being initiatives.

• Manages and oversees response to non-academic student concerns and needs, including conduct issues.

• Coordinates response to student health and safety emergencies, including serving in the on-call rotation for urgent matters (health, behavioral, and time-sensitive issues). Collaborates closely with the University Counseling Center to manage mental health crises as needed.

• Implements ongoing data assessment and continuous quality improvement processes.

• Manages the operating budget and expenditures related to the department.

• Leads hiring initiatives, training, and annual evaluations for staff in the department.

• Identifies and provides professional development opportunities for Student Life staff.

• Performs other duties as assigned.

Required Skills:

• Strong leadership, team-building, and interpersonal skills.

• Excellent written and verbal communication abilities.

• Language: Native English speaker or C2 proficiency required; bilingual English/Spanish strongly preferred.

• Demonstrated understanding of and commitment to Jesuit mission and values, as well as intercultural competency.

• Knowledge of U.S. higher education policies and student affairs best practices.

• Experience in crisis response.

• Ability to manage multiple projects, set priorities, and meet deadlines in a fast-paced environment.

• High level of discretion and ability to maintain confidentiality.

Minimum Qualifications:

• Bachelor’s degree (or equivalent) required; Master’s degree in higher education, educational leadership, counseling, student affairs, or a related field preferred.

• 5+ years of experience in student life/services, residence life, campus engagement, or a related area.

• Experience supervising staff, managing budgets, and leading departmental initiatives.

• Experience working with diverse and international student populations.

Interested applicants should send a letter of interest and curriculum vitae directly to:

Saint Louis University-Madrid

Avenida del Valle, 34

28003 Madrid, Spain

E-mail: hr-madrid@slu.edu

For full consideration, apply immediately. Review of applications will continue until the position is filled.

Saint Louis University is an Affirmative Action/Equal Opportunity Employer (AA/EOE) and encourages nomination of and application from women and minorities.

Saint Louis University, a Catholic, Jesuit institution dedicated to education, research and healthcare, is seeking to fill the position of Assistant to the Registrar at its Madrid, Spain Campus.

Position:           Assistant to the Registrar (full-time)                    

Department:   Office of the Registrar     

Under immediate supervision of the Madrid Campus Registrar, the Assistant to the Registrar supports office operations and participates in the implementation of department procedures, policies and goals in order to provide excellent customer service, while maintaining the confidentiality and integrity of all student records.

The successful candidate will collaborate with the academic deans, program directors, faculty and staff. It is a support role that requires a combination of administrative, analytical, and technical skills. The role requires exceptional attention to detail, discretion, and the ability to coordinate across multiple departments.

Tasks and Responsibilities:

• Prepares, implements and manages term classroom schedules. Publishes class schedules and academic calendars.  Collects and manages course syllabi and other academic documents as required.

• Maintains and assists students (current and former), faculty and staff with registration, grade collection, transcripts, student records, academic history and all certifications as required from the Office of the Registrar.

• Provides customer service including the handling of office visits, phone calls and any form of written correspondence.

• Maintains data and documentation as necessary.

• Performs other duties as assigned.

Requirements:

• Knowledge of University student records procedures, including the US Federal Educational Rights to Privacy Act of 1974 (FERPA) and Spanish Ley de Protección de Datos (LOPD) 15/1999 13 December.

• Understanding of US academic and grading systems.

• Interpersonal/human relations skills.

• Strong verbal and written communication skills in both English and Spanish.

• Customer service skills.

• Organizational skills.

• Solid skills in computer operations and Microsoft Office applications.

• Higher Education Institutions’ Enterprise Resource Planning (ERP) systems experience, preferably in Ellucian Banner.

• Curriculum Management systems experience, preferably in CourseLeaf Class.

• Ability to work independently and as part of a team.

• Ability to maintain confidentiality.

Minimum Qualifications:

Bachelor’s degree (or equivalent); supplemented with 1 year of office experience, preferably in higher education or corporate environments. Must have a valid work permit in Spain.

Interested applicants should send a letter of interest and curriculum vitae directly to:

Saint Louis University-Madrid

Avenida del Valle, 34

28003 Madrid, Spain

E-mail: hr-madrid@slu.edu

For full consideration, apply immediately. Saint Louis University is an Affirmative Action/Equal Opportunity Employer (AA/EOE) and encourages nomination of and application from women and minorities.

Saint Louis University, a Catholic, Jesuit institution dedicated to education, research, and healthcare, is seeking to fill the position of Admissions Assistant I at its Madrid, Spain Campus.

Position:
  Admissions Assistant I (full-time, on-campus, permanent)

Department:
Office of Admissions

Under the immediate supervision of the Admissions Administrative Coordinator, the Admissions Assistant I supports the daily operations of the Office of Admissions by assisting with application review, admissions document processing, and prospective student communications. The position also helps with campus visits, assists applicants with visa and admission documentation, and provides guidance and support to the Admissions Administrative Coordinator. The role requires strong organizational and communication skills, a high level of attention to detail, and a commitment to providing excellent service to prospective students and their families.

The successful candidate will collaborate with admissions counselors, faculty, administrative teams, and other campus partners to ensure a smooth and welcoming admissions process.

Tasks and Responsibilities

• Reviews and evaluates admission applications for completeness and accuracy.

• Processes admissions documents, including transcripts, recommendation letters, English proficiency documents, and test scores.

• Responds to prospective student inquiries via email and other communication channels in a professional and timely manner.

• Coordinates and participates in campus visits, including welcoming visitors and leading campus tours.

• Prepares and distributes admission decision letters and visa documentation for international applicants.

• Maintains accurate records in the admissions CRM and ensures data integrity.

• Provides assistance, guidance, and support to the Admissions Assistant I and the admissions team.

• Collaborates with admissions staff to ensure smooth and efficient operations of the office.

• Performs other duties as assigned to support the overall enrollment goals of the University.

Requirements

• Strong organizational skills with keen attention to detail.

• Excellent written and verbal communication skills in English and Spanish.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Strong interpersonal skills and customer service orientation.

• Proficiency with Microsoft Office Suite; experience with CRM platforms preferably Slate) is valued.

• Ability to work collaboratively as part of a team and independently when needed.

• Prior administrative, admissions, or higher education experience preferred.

• Ability to maintain confidentiality and use discretion when handling sensitive information.

• Must be eligible to work in Spain.

Minimum Qualifications

Bachelor’s degree (or equivalent), with at least one to two years of relevant office, administrative, or student services experience.

Interested applicants should send a letter of interest and curriculum vitae directly to:

Saint Louis University-Madrid
  Avenida del Valle, 34
  28003 Madrid, Spain
  E-mail: hr-madrid@slu.edu

For full consideration, apply immediately. Saint Louis University is an Affirmative Action/Equal Opportunity Employer (AA/EOE) and encourages nomination of and application from women and minorities.

Saint Louis University, a Catholic, Jesuit institution dedicated to education, research, and healthcare, is seeking to fill the position of International Admissions Counselor at its Madrid, Spain Campus.

Position: International Admissions Counselor (full-time, on-campus, permanent)
Department: Office of Admissions

Under the direct supervision of the Assistant Director of Admissions - International, the International Admissions Counselor is responsible for recruiting, advising, and evaluating international applicants from assigned regions. This position serves as the primary point of contact for prospective students and their families, guiding them through the admissions process from initial inquiry through enrollment. The counselor will conduct virtual and in-person recruitment activities, review applications, and collaborate with campus partners to support international enrollment goals. The role requires exceptional multilingual communication skills, cultural competency, and a commitment to promoting the University's mission and values to a diverse, global audience.

The successful candidate will work closely with the Assistant Director of Admissions - International, admissions staff, academic departments, international student services, and external partners to ensure a comprehensive and student-centered admissions experience.

Tasks and Responsibilities

• Recruits and advises prospective international students from assigned geographic territories.

• Serves as the primary admissions counselor for assigned applicants, providing guidance on application requirements, academic programs, financial aid, and visa processes.

• Reviews and evaluates international applications holistically, assessing academic credentials, English proficiency, and fit with university programs.

• Plans and executes recruitment activities, including international travel, virtual information sessions, college fairs, and school visits.

• Develops and maintains relationships with international schools, educational agencies, and other recruitment partners.

• Communicates with prospective students and families in multiple languages (English, Spanish, French, and Arabic) through various channels including email, phone, video conferencing, and in-person meetings.

• Maintains accurate and up-to-date records in the admissions CRM system (Slate) and generates reports on recruitment activities and application trends.

• Represents Saint Louis University-Madrid at recruitment events and serves as an ambassador for the institution.

• Provides support and mentorship to admissions assistants and other team members as needed.

• Performs other duties as assigned to support the overall enrollment and internationalization goals of the University.

Requirements

• Native or near-native proficiency in English and Spanish (written and oral).

• Professional proficiency in French (written and oral) is strongly preferred.

• Professional proficiency in Arabic (written and oral) is preferred.

• Demonstrated cultural competency and ability to work effectively with diverse international populations.

• Strong interpersonal and presentation skills with the ability to engage and motivate prospective students.

• Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.

• Proficiency with Microsoft Office Suite; experience with CRM platforms (preferably Slate) highly valued.

• Ability to travel internationally and work occasional evenings and weekends (30-40% of work time will include travel).

• Knowledge of international educational systems and credential evaluation preferred.

• Prior experience in international admissions, recruitment, or related student services strongly preferred.

• Ability to maintain confidentiality and exercise professional judgment.

• Must be eligible to work in Spain.

Minimum Qualifications

Bachelor's degree (or equivalent), with at least three years of relevant experience in admissions, international education, student recruitment, or related fields.

Interested applicants should send a letter of interest describing their professional experience and should outline their legal ability to work in Spain. Send this and curriculum vitae directly to:

Saint Louis University-Madrid
Avenida del Valle, 34
28003 Madrid, Spain
E-mail:hr-madrid@slu.edu

For full consideration, apply immediately. Saint Louis University is an Affirmative Action/Equal Opportunity Employer (AA/EOE) and encourages nomination of and application from women and minorities.