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OPERATIONAL MODEL
Samsung SDS is a major player in the global IT ad solutions arena, headquartered in South Korea but with a worldwide presence. With a workforce of 25,405 dedicated professionals, they provide invaluable assistance to various types of businesses. Their expertise spans a wide spectrum, including crafting innovative solutions, offering expert advice, proficiently managing IT systems, and optimizing supply chain operations. What sets them apart is their adept use of cutting-edge technologies such as AI, IoT, blockchain, and cloud computing to create customized solutions for their clients. They extend their support not only to large corporations but also to government agencies, small businesses, and other valued partners across the globe, showcasing their commitment to advancing technology solutions.
Samsung SDS follows a Coordination Operating Model because:
It standardizes core processes and technologies to ensure uniformity and consistency across its operations. This helps maintain quality and reliability in its services.
Samsung SDS seamlessly integrates its solutions, promoting efficiency and smooth workflow. This integration ensures that its technologies and services work together seamlessly, benefiting clients.
While standardized in essential areas, the company remains adaptable to meet the specific needs of individual clients. This flexibility allows for customized solutions tailored to client requirements.
Samsung SDS places a strong emphasis on client satisfaction. Coordinating efforts to provide personalized solutions and excellent service, buildsstrong client relationships and ensures client success.
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